1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Lytham St Annes, United Kingdom
Positive section of review
The apartment was cosy, decorated lovely and very comfortable. The facilities were great and it's a short walk to the main street and the beach
Negative section of review
Nothing
Positive section of review
Facilities were good. Sufficient for cooking. Nice yard with table and seat set. Great view of the paddock and horse.
Negative section of review
Accommodation is pet friendly, so the sheets had pet hairs. Not expected from a non pet owner, so bring your own sheets. Could do with wooden spoons and spatula to avoid damaging the non-stick cookware. We brought our own.
Stockton-on-Tees, United Kingdom
Positive section of review
Everything.....room warm clean and quiet We had an bathroom very clean warm and plenty on hot water
Negative section of review
No head board,not enough hooks for coats .....no towel rails to dry towels
Positive section of review
Nice staff ,good location, good breakfast
Positive section of review
Price. Breakfast was good. Location.
Negative section of review
Very dated room. Needs updating.
Positive section of review
Beautiful room, very friendly staff
Negative section of review
Wasn’t anything to not like!
Positive section of review
Nice surroundings Good parking
Negative section of review
Really small bed with a live spider on it No restaurant on a Sunday No room sign for our room so walked in circles
Positive section of review
Good location,nice staff
Positive section of review
It’s was clean and tidy
Negative section of review
There was no hot water in the bathroom Shower leaked over the floor
Positive section of review
We liked the location
Negative section of review
I didn't like 3 days before our stay, to say I'd booked a suite with 2 adults, and it only had a single bed. After several calls back and forth, and to booking.com. it was resolved. What I especially disliked. Was at 3:58pm we received a call from reception to say that check in closes at 4pm on a Sunday. The email and confirmation both say between 3 and 6pm. And then she had to confirm it with her manager. Overall, it's the lack of communication. It is on the manager, not the staff. During our holiday, this caused unexpected stress, and at the end of a long day driving and sightseeing, we thought it was handled terribly. We could have been told on the phone the first time. I just didn't find this the best of experiences, I'm sure they'd be better with others. We obviously had a bad encounter. But enough to leave a stale taste