1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The apartment was lovely and modern and in a great location. There was a slight hiccup at check-in but Jordan and his team leapt into action and solved the problem within minutes, very courteous and apologetic and really helpful. Never judge someone on a problem, judge them on how they put it right, and I couldn't fault them. Would book again without a second thought.
Positive section of review
Room very comfortable and spotlessly clean. A very comfortable bed and a lovely breakfast and we were given a varied choice. Perfect location. Linda couldn’t have been friendlier or more accommodating. We were able to check in earlier due to the start of the wedding we were attending, which helped us out a lot.
Negative section of review
There was nothing we didn’t like.
Positive section of review
Room was generously sized, clean, and quiet. The WiFi worked well. There was a good sized kettle, and were plenty of sockets for devices. I didn't sample the food, so can't comment on that. I only really interacted when I checked in but the staff were friendly and helpful.
Negative section of review
The "double" was two singles pushed together. Unfortunately there was a difference in height between both mattresses, so there wasn't just a little gap in the middle, there was actually a perceptible step up/down! I was on my own and wanted a double just so I could stretch out, so it wasn't the end of the world. The shower was a little cramped. I'm 6" and wear an L/XL, and I was just about ok. I think someone a bit taller / heavier / broader shouldered would really have struggled.
Crystal Palace, United Kingdom
Positive section of review
Awesome outside seating area when the weather is nice. The bed and mattress are ridiculously comfortable I think that’s the best night sleep I’ve had in ages! Room is really clean and beautifully decorated with everything in there you could need.
Negative section of review
2 really small gripes - Nescafé coffee in the bedroom everything else looks great and then you have the cheapest, nastiest coffee going in the room. Second thing was the fire alarm in the the morning wasn’t great but you can’t help other guests incompetence.
Positive section of review
We had cooked breakfast which was very good. The bed was very comfortable.
Negative section of review
Offer of croissants for breakfast.
Positive section of review
Great location, very clean,. restaurant was fantastic.
Negative section of review
Shower was appalling. The amount of water coming from the shower head was tiny, you couldn't have washed your hair under it.
Positive section of review
Location, cleanliness + very accommodating owners.
Negative section of review
We were in the attic which was a steep climb. Fair dues to the owner he carried our case up. Should be stated at time of booking that upper rooms are not suitable for people with breathing and mobility issues.
Positive section of review
Easy walking distance to where we needed to be
Negative section of review
Nothing
Positive section of review
Staff Location
Negative section of review
Rooms are very small but bed was comfortable
Stoke on Trent, United Kingdom
Positive section of review
Good kitchen
Negative section of review
Shower wasn’t working