1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The accommodation was easy to find and there was plentiful parking (although I should have remembered not to park under a tree due to the numerous birds in it). The location next to the park was fantastic and the view overlooking it was worth the slight uplift in the room cost. The room itself was large and very comfortable. Buxton town centre was only a short walk away and the hotel was an ideal base from which to explore it. The cooked breakfast was very tasty.
Negative section of review
The room didn't have air conditioning. This was not a problem for my stay but may be an issue for others when the weather is warmer. The access to the rooms involves walking up a winding staircase (there is no lift) - this may be an issue or those less mobile.
Positive section of review
The card/towel system for the spa and gym doesn’t make any sense. The staff needs to go through it themselves to realise what a mess it is. Sadly the restaurant is too expensive for the quality of food and the taste.
Positive section of review
It is very close to moorfields hospital which is why we stayed at this hotel. Very close to anywhere you wanna go just get the bus to go anywhere and the bus stops are all close by.
Negative section of review
The bed is in the corner of the room hence who stays on the inside will have to either go first or jump over that someone that you’re with
Positive section of review
Big clean room Massive bathroom with great water pressure and body wash Bed was comfortable Room was sound proof
Negative section of review
At check in there seemed to be a lot of staff behind the desk but only one person attended guests. They gave the impression of being a bit unwelcoming.
Positive section of review
Location was good and the room was comfortable.
Negative section of review
TV and wifi worked at best intermittently. It was impossible to ignore the rumble of the underground which must pass directly under the hotel. Finally on check/out it took a month for the compulsory deposit to be released.
Positive section of review
Communication good. Serviced not staffed
Negative section of review
Having to park on main street. Only 4 allocated spaces in car park
Positive section of review
Clean fantastic staff good breakfast 👌
Negative section of review
Nothing
Positive section of review
Good location. Shops and cafes nearby.
Negative section of review
The lift was not operational and had to carry heavy bags up multiple flights of stairs.
Positive section of review
Nothing
Negative section of review
Extremely small room Peeling paintwork,no batteries in tv remote,broken shower door, broken toilet flush.
Positive section of review
Staff
Negative section of review
The lift