1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was excellent, spacious, comfortable and clean. I did have to unplug the mini fridge but after that had a great nights sleep. Staff were happy to help with anything I asked about.
Negative section of review
There wasn’t much on the menu at the restaurant for vegans. But talking to staff they made sure I got a lovely breakfast. Landings and stairs to the rooms were a bit creaky so could hear people passing at night/in the morning but a minor minor thing, didn’t wake me up or stop me sleeping!
Positive section of review
Excellent location. Historic hotel which was comfortable and interesting. Our room was very nice.
Positive section of review
Very clean and nicely decorated Food supplied for breakfast on arrival. Value for money.
Negative section of review
Could hear fridge during night time.
Stoke on Trent, United Kingdom
Positive section of review
Completely nothing apart from the shower though it was a very small shower room.
Negative section of review
The kitchen sink was full of dirty utensils, checking in was a nightmare, opening the security lock was a nightmare, the location is terrible just in between shops ,the house smelt not fresh all stuffed and beddings smelt like thay had just been used ,I booked for a super double bedroom and I was given a small double bed which had stained white pillows,very old spring box mattress bed with springs sticking out which made out nights sleepless. Terrible and waste of money never recommend any one sensible to use this however desperate you may be in fact couldn't believe such terrible accommodation existed in places like the UK costing a fortune for nothing. Never to use Townhouse again,first time and last. Customer service is the worst you will ever get any where. They display fake pictures on their booking website and check you in completely different rooms,it's a fraud don't use
Positive section of review
Comfortable, clean and well equipped. Plenty of space for eating and relaxing.
Great Strickland, United Kingdom
Positive section of review
We stayed in the JP log cabin. It was beautiful
Negative section of review
Nothing
Positive section of review
Comfortable room with excellent breakfast.
Positive section of review
Bed was a little bit narrow and hard
Positive section of review
Terrible and unreasonable place
Negative section of review
Nothing
Positive section of review
Room very nice.
Negative section of review
Nothing really, could have done with a hairdryer in.