1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location, easy check in, good sized room, superb breakfast. Parking was relatively easy and cheap. We were able to use pay and display. The breakfast was off the cafe menu so was not the standard ‘full English’. It was excellent with different flavours and ingredients (eg halloumi)
Negative section of review
The bathroom was a little small, but it is a very old building, and we were in the smallest room I think.
Positive section of review
Very modern in an excellent location very close to the centre of Harrogate. Really clean with a large double bed, well equipped kitchen and a nice bathroom with a rainfall shower over the bath. Also very quiet.
Negative section of review
No actual human contact. Access was by smart locks and we had trouble getting in when we arrived. Made a phone call to the owners and they remotely re-programmed the door lock with a new access code. This was only minor issue and, being retired, technology is sometimes challenging !
Positive section of review
The room was spacious and the bed was comfortable. Eating in the bar at night was entertaining for someone who was by himself. For those who had been out walking the hills, the food was more than adequate.
Negative section of review
The stairs. For those with a disability, the stairs would be difficult. They are narrow in width and the steps are triangular as they go around the bend in the stairs. But this is common in many hotels in the UK.
Positive section of review
Great location when arriving by train, 5 minute walk. Great location for Penzance generally. Apartment very clean and tidy. Kitchen area particularly good.
Negative section of review
View from the back door really, really bad. But can leave curtains closed. Apartment needs some TLC. OK for 2 nights but not suitable for much longer. limited clothes storage. Milk sachets left, nice touch, but curdled when used so not so nice.
Positive section of review
Everything carol was a brilliant host and the apartment was fab with a great view of the cricket field
Negative section of review
Nothing
Positive section of review
Everything was great very clean and lovely staff
Negative section of review
Bed was very good sleep well
Positive section of review
Spacious and very well equipped and 3 loos!
Negative section of review
Difficult access wasn’t made clear at the time of booking, but we coped
Positive section of review
The location was fantastic.
Negative section of review
The state of the property was unacceptable as it had not been cleaned.
Positive section of review
likes clean fresh modern
Negative section of review
after 1 shower at night there was no hot water so 2 of our party had cold showers to bath the kids we hadv to boil the kettle severl times radiator not working in bathroom and ensuite the window in main bedroom was broken and would not shut so drafty all night and could hear all outside lights in second bedroom not working
Positive section of review
Good food lovely staff
Negative section of review
Room could have been cleaner
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