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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely hotel, very well situated for the Cathedral, sights & town centre, nice well equipped room. Pleasant public areas, lobby, bar & restaurant. Food, both bar & restaurant was superb, not the cheapest perhaps but on a par with other pubs etc. Staff were superb, extremely helpful & courteous & you can get a complimentary tour of the city centre by vintage Bentley. What's not to like, I'd go back!
Positive section of review
Very large size clean room, with all facilities needed WiFi TV kettle and fridge. Beautiful big standing mirror plus dressing table hairdryer and fresh towels was perfect for the ladies getting organised, good location the bed was very comfortable got a great sleep, Even though it was a shared bathroom it was also very clean and had a shower available also.
Negative section of review
I wasn’t keen on having to share a bathroom but it was very well equipped and clean.
Positive section of review
Staff were amazing, so helpful and friendly, could do enough for us 🙏🏻😁the place was well kept, clean and tidy , food was great, all round perfect 10👍🏼👍🏼
Negative section of review
Nothing to dislike, our stay was amazing 👍🏼👍🏼
Chester-le-Street, United Kingdom
Positive section of review
The room and bar are outstanding, really couldn’t ask for anything more, staff were friendly and polite. The bar has a great atmosphere to it
Positive section of review
Great location for Bus And Train station, plenty of shops around for all you need and close enough to be able to walk to most locations
Negative section of review
Couldn't find anything that we didn't like.
Positive section of review
Debbie was a great hostess. The breakfast was great value Clean and comfortable room.
Negative section of review
The room was quite small, but adequate as it was only a one night stay
Positive section of review
Comfortable beds, great gym and spa, clean and spacious environment.
Negative section of review
A bit more variety for meals, for example, choice of healthier breads for breakfast. Waiters didn’t bring requested condiments during dinner time despite asking 2 different staff.
Positive section of review
Great room spacious comfortable. Breakfast on point
Negative section of review
N/a
Positive section of review
Dinner was excellent with a very good wine list
Leighton Buzzard, United Kingdom
Positive section of review
Tidy room , spacious , comfortable