1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were very helpful as I arrived quite late the kitchen was closed But When I asked could I get some food The staff was great and made me an excellent meal Very very Good attention In every way Thanks a million
Negative section of review
I can’t think of anything
Tabley, United Kingdom
Positive section of review
The breakfast was plentiful, and when the hosts found out that we had to leave shortly after it opened they said they would open earlier for us! good choice of cereals, juices, toast and pastries
Negative section of review
none
Positive section of review
Location was acceptable,, easy to get into Bristol with the bus, host was friendly and we were able to check in at 14:00 hrs. Parking is available at no extra charge.
Negative section of review
I inquired about the room as the images on Booking.com had no compatabilities, host said "it was correct". If correct why were the images completely different. DIY Breakfast no fresh coffee, everything Tesco prepacked, and various cereals. Service was not available, the frequently used road directly in front ot The OLd Star was extreemly noisy and we had next to no sleep. Value for money was very diappointing 2 Nights for almost 200 Pound Sterling with DIY Breakfast outrageous, clothes cupboard smells. How Booking. com reviews 8,8 have been achieved is quite amazing. A very disappointing experience would not book again. We would have been better booking with Holiday Inn Express, or another well known Hotel chain for accomodation.
Positive section of review
Location was good cleaning was okay not that good there were dogs hair all over carpet in living area and mattress were dirty there were stains yellow colour on it
Negative section of review
Everything was good there should be more cleaning
Positive section of review
The hotel room was clean and all basic amenities were available. The food within the hotel restaurant was delicious and the portions were generous.
Positive section of review
Clean, comfortable, friendly staff, very good breakfast. Nice evening meal.
Positive section of review
The rooms were spacious, clean and quiet and fantastic value for money
Negative section of review
Nothing
Positive section of review
Everything and it was better than ibis Portsmouth
Negative section of review
Nothing
Positive section of review
The view and location.
Negative section of review
The food was pricey although very good. The central heating did not come on. The underfloor heating in the bathroom only came on at 3.30 am! Most people are asleep then. Staying in the cottages away from the main building during torrential rain is not ideal. It made it difficult to get to the restaurant for meals.
Positive section of review
Easy to find. Clean.
Negative section of review
TV didn’t work.