1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were really friendly and helpful and the room was very clean and comfortable. Lovely beds and crisp, clean bed linen! A short-ish (15 min) walk to the station or to Salts Mill. Reasonably priced for a room and breakfast included.
Negative section of review
The breakfast wasn't very inspiring - but I'm a bit of a foodie! Very traditional hotel type breakfast I guess. I was offered plant milk which was nice.
Positive section of review
I loved this little place. One train stop from Gatwick Airport. Kitchen- can cook, & chat with other guests 😄 Tiny neat room & good bathroom - perfect!
Negative section of review
All good- I just needed to learn how to use the key lock case. Also, nearest station is Three Bridges, not Crawley- my mistake.
Positive section of review
Friendly reception and a great welcome, breakfast served to your room. Continental breakfast with fresh orange juice. Helped with our luggage downstairs
Positive section of review
I like the area it' was very good location and the lady she was every good with customers care
Negative section of review
I like everything there
Positive section of review
Great location. Extremely polite and helpful staff. Very well presented throughout.
Negative section of review
Breakfast could have started earlier.
Positive section of review
The location is great. Room clean and spacious. Great choice for breakfast.
Negative section of review
We had dinner in the Brasserie, which was good but not the best. We were over charged by £20, luckily we noticed and was sorted. The waitress serving was very pleasant but I felt she could of been better presented
Positive section of review
Perfect location for walking. Food and drink on site. Real value for money.
Negative section of review
Limited parking and expensive at £40 overnight.
Positive section of review
Great place, great location. Would recommend!
Negative section of review
Fire door to the kitchen was frustratingly heavy.
Positive section of review
Location was good
Negative section of review
No mirror for ladies to do hair and makeup
Positive section of review
Location superb
Negative section of review
Would have liked a small bottle of milk and more tea and coffee on arrival for what we paid , but that’s a tiny niggle