1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Perfect location for us - near family. Short walk to the town centre and close to Plymouth Barbican and Hoe. The hosts responded very quickly when we contacted them and were very helpful. The apartment was clean, plenty big enough for a family of four and nice and quiet inside. Happy!
Negative section of review
You need to move your car between 10-11:00 - BUT, the hosts can arrange a parking permit for you at small daily cost. The parking situation is of course due to the central location, which we wanted, and due to the permit arrangement it was much easier to park here than where our family lives, which is just a few streets away.
Positive section of review
The hotel is well located in the centre of town, but there is no directly associated car parking. The twin room with ensuite shower was plenty large enough and comfortable enough, and the breakfast was good, being of wide choice, well cooked and well presented.
Negative section of review
On checking in for our stay we were initally told that we had been given a different room to that which was booked - a double with single guest rather than a twin with two guests - even though our specific requirements had been clarified and confimred in written messages post booking with the same member of staff, who was arguing that my booking was not correct!. After a while (and me showing her the booking confirmation on my phone with her comments) she conceded and we were assigned the room type we booked. This was both disappointing and should have been completely avoidable. There was no replenishment of any room consumables (beverages / toiletries etc.) during our 3 night stay or emptying of bins / cleaning.
Positive section of review
Great location, street was quiet at night but very close to Farringdon station. Good facilities, it was great to have a bit more space than you would have in a hotel room. Hosts were easy to contact.
Positive section of review
Absolutely nothing, we had to take another rental because it was simply impossible to sleep in this "accommodation".
Negative section of review
Very strong cigarette smell (camouflaged with incense by the owner) and therefore unbreathable air. Wet towels, mold in the bathroom, very dirty kitchen and floor, traces of saddles in the toilets... The most serious above all: Bed base of the baby bed (rented for more than 10 pounds sterling) broken in two (Endangering the baby (once again camouflaged by the owner!)
Positive section of review
Large bedroom and bathroom. Lovely view from room window. Great shower. Very quiet location. Lovely sausages at breakfast.
Negative section of review
Towels were very small and worn out.
Positive section of review
Location perfect - used as a base for O2 Breakfast was great Bathroom was amazingly clean and shiny and new
Negative section of review
nothing
Positive section of review
Breakfast ok but could have been better. Location superb right in the heart of town
Negative section of review
Breakfast was really disappointing for a five star hotel.
Positive section of review
It was perfect for what we needed.
Negative section of review
Nothing.
Positive section of review
Location and breakfast
Negative section of review
Room was very bare bones - newly refurbished but with nowhere to put a suitcase or drawers to put things away.
Positive section of review
location
Negative section of review
The apartment is completely dirty, smelling of cigarettes, the carpet in the room is completely dirty with hair, it looks like it hadn't been cleaned, the bed is horrible. I spent a week sleeping on the sofa, because the bed, the thin, low mattress, was suffocating, the bedroom window didn't open, the blinds were all broken, the bathroom sink was clogged with hair, the bathtub was extremely clogged, and when I took a shower, I was left with a puddle of water, looking like a swimming pool, cupboards dirty, everything is very bad, I don't recommend this apartment to anyone. Everything was very dirty, I spoke to the owner who said it was dirty. He said he would send the cleaning lady who I made myself available to clean the apartment because I was tired, I arrived late on Sunday night, but I requested cleaning supplies to clean the apartment which he didn't take. I had to make do, so I don't recommend it and I believe that this apartment needs to undergo urgent renovation.