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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Good location. Good breakfast the first morning at 8. Then it was rather picked out when I arrived one hour later the next mornings. Maybe the roof terrace is nice when it's warmer than mid-april this year. Next to it there was a very small (and chilled out!) "Chill Out Room" with three sofas - for more than 200 hostel guests!
Negative section of review
Not a "Female Hostel"! Just a corridor in a "normal" hostel. Well, not so normal, as it is crowded with guests in congested rooms. So tight that the door to the room opened 2 cm from my bedpost. Every time someone opened the door, the too short curtain fluttered and "swept" my head. (It also lacked hooks, so the bright light from the corridor flashed straight into my face at the same time.) When I turned my head the other way the next night, I instead had to listen to the noisy, wired cage right under my ear, every time it was pulled out and slapped back. I had no electricity above the bed when I arrived because the plug was knocked out of position when it got a thorn. But above all, I have never seen so many young men in a women's corridor in any hostel (I have stayed in many). This was mainly because their classmates (and teachers!) happily let them in. But the fact that there is so little common space in the hostel also contributes to them running around in corridors and mischief. They were very loud, shouting and banging on doors. The worst part was that the staff were so nonchalant and seemed to think it was fine if other guests (me) took care of the concern. On the third night I finally met a man (staff? teacher?) who was also upset and took it upon himself to deal with the situation. At the same time, we found a man who was installing himself inside our dormitory. He had been assigned a berth among the ladies! "A mistake" claimed the receptionist. It would be more honest if this hostel clearly describes its priorities. Large school classes in cramped dormitories naturally bring better income than a few solo travelers. Who, however, are lured with the false information that this is a hostel for women only. To reinforce that illusion, they give different street addresses for the different parts of the hostel, two different street numbers even though they are in the same building and have the same reception.
Positive section of review
The staff were all fabulous. My 2 daughters were there as their flight didn't fly due to an electronic fault. I booked them into the Renaissance again. All fantastic.
Negative section of review
Nothing
Positive section of review
Room is clean, the location is close to tram stop and supermarkets, landlord is responsive and helpful.
Negative section of review
Kitchen isn't fully equipped, only mugs and cutlery are provided, no plates and bowls. Also no shampoo, body wash and hairdryer
Positive section of review
Very good holiday park, located close enough to all facilities within the park.
Negative section of review
The train line which ran parallel to the back of the caravan was unexpected & very loud.
Burton upon Trent, United Kingdom
Positive section of review
Everything was as described! Could not fault anything whatsoever!
Negative section of review
Nothing, everything was perfect!
Positive section of review
Good location. Very friendly staff. Comfortable bed
Negative section of review
Parking hit and miss
Positive section of review
Friendly staff Buffet breakfast Large family room
Negative section of review
Would have liked to book into the room earlier however only 3 family rooms at this site. Otherwise great stay
Positive section of review
Location exerlant.
Negative section of review
Everything was spot on.gte
Positive section of review
The location
Negative section of review
The location of the room, the bed, and the grumpy waitresses at breakfast.
Positive section of review
Location
Negative section of review
WiFi didn’t work, bed was actually a joke, springs coming through the mattress meaning it was impossible to sleep. Staff were not interested at all and the place was filthy.