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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is slap bang on the NC500 route so a very convenient stop. It has a very beautiful view and I wish we had stayed more nights here. All the staff were genuinely friendly and professional. Both dinner and breakfast were beautifully cooked and very tasty. Travelling this time with elderly Mum- it was her favourite place-and is the memory of this trip she says she will hold. I want to come back to stay longer and explore the area better; including the local Farr beach.
Negative section of review
Food slightly pricey - though this is the same wherever you stay on NC500
Positive section of review
Liked everything! Stylish, spacious enough for a long weekend ( only stopped 1 night this time), very comfortable beds, good shower, tea & coffee making facilities & fresh milk. Nice wine glasses were unexpected but useful!. Outdoor seating area on first floor was lovely. Only a few minutes walk to amenities.
Stratford-upon-Avon, United Kingdom
Positive section of review
I have stayed at the Swan's Nest Hotel often. It is a lovely hotel with comfortable rooms. We didn't have breakfast on this occasion. The staff are friendly and nothing is too much trouble. The hotel is well placed for the Theatre and town.
Negative section of review
The bathroom was a little tired but still clean and serviceable. The floor boards creaked in our room. I felt sorry for anyone directly below us! It was a bonus to have a little sitting room attached. Other than that the hotel is great and I would continue to stay there again.
Positive section of review
Young man behind bar with different coloured hair was very nice. Didn’t really have much interaction with other members of staff. Was only there for concert so was only in hotel for a couple of drinks before bed and left next morning.
Positive section of review
Location was good, very quiet. Wonderful views of the mountains. Loved looking at the sky in bed through the velux window. Lovely welcome basket upon arrival was most welcome.
Negative section of review
Disappointed with shower, but this is only from a personal perspective. Pictures show a rainfall shower which is one of the reasons I selected this property, however, the shower didn’t have one.
Positive section of review
Good location, comfortable en suite bedroom, good shared kitchen and lounge, good facilities.
Negative section of review
Boiler was off so no hot water.
Positive section of review
The location is amazing! The rooms were spacious and clean
Positive section of review
Lovely breakfast , plenty of choice and freshly cooked
Negative section of review
Nothing really although it would have been nice to have a omelette occasionally
Positive section of review
The facilities and location
Negative section of review
Nothing
Positive section of review
Nothing
Negative section of review
The sheets were dirty, pillowcases didn’t match, there was a large brown spot in the shower with a towel on top of it. Only 1 towel in the room, although the shower was unusable anyways! Found a condom in the corner of the room, not even hidden behind anything, just on the floor. There is no way that that room had been cleaned before the stay. Booked last minute for cheap and didn’t expect the Ritz, but this was absolutely disgusting. Also sounded like a brothel. Wouldn’t recommend to anyone to book here as I wouldn’t say again even if it were free!