1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Absolutely stunning location of establishment; grounds were more than beautiful. Extremely polite and helpful members of all staff; couldn’t do enough to ensure our amazing stay. Bar, restaurant and front of house were amazing; relaxed atmosphere, food was amazing also. Honestly; could not fault the place what so ever, can’t wait to return in the very near future; will most definitely be looking to re-book the “Lavender suite” Thank you so Wotton house.
Negative section of review
The fact we only booked one night; within 15 mins of being there, before we even entered our room. We wanted to stay for the week!!!!
Positive section of review
My wife and I stayed at the hotel. The room was bright and cozy. The hotel itself was quiet and peaceful. Thank you to the staff for the great service.
Castle Donington, United Kingdom
Positive section of review
Breakfast good choice available. Staff very friendly and helpful. Location in the front lounge was bright and comfy.
Negative section of review
Evening meal very disappointed. Although we booked a table no table was laid for us. Choice of menu very limited ended up with 2 starters as none of mains suitable. Certain starter were also unavailable. Desert menu very limited, requested cheese and biscuits and would say this was the best part of our meal. Had to request cutlery and condiments. Found the dining area very dark and unwelcoming, scrubbed top tables in a restaurant is not what we would expect. Feel staff inexperienced but did their best.
Positive section of review
The staffs were not helpful and seems that they lack information about hotel itself.
Negative section of review
I'll never ever stay at novotel!
Positive section of review
Everything! Its location, facilities, decor, warmth of welcome. All excellent
Negative section of review
Nothing
Positive section of review
The owner was very helpful. Very quiet in the cottage which was lovely.
Negative section of review
Only shame I don’t realise the pub wasn’t open on Saturday evening or Monday. Plenty of options around though.
Stoke on Trent, United Kingdom
Positive section of review
Great room - comfy bed - good communal kitchen
Positive section of review
Clean, shower hot, normal beds decent.
Negative section of review
Broken sofa bed; no notice on bedding for that; difficulty without pushing them to drop bags. Very bright as no curtains in centre.
Newcastle upon Tyne, United Kingdom
Positive section of review
Facilities
Positive section of review
Not much
Negative section of review
It was dirty, had no curtains or blinds.