1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room was spotless the bed was huge ..bedding was spotless and the facilities are amazing cannot wait to use that spa again! , lovely staff throughout the hotel from start to finish!,made us feel welcome and comfortable although we brought our own towels they did notify us that they provide towels we could use and encouraged us to use theirs to save on washing ours when we got home!great value for money and highly recommend to book breakfast with your stay as that is amazing! definitely will be back again
Negative section of review
the restaurant prices are abit high for lunch/evening meals although the presentation of the meals was good .
Positive section of review
We had a family room which was a surprise but no problem. The linen was fresh and the room very clean and bright with good lights. We had to be aware of low, sloping ceilings (room was in the roof) but this was no problem. The breakfasts were goood, continental or cooked available. The hotel had a lovely fresh, clean smell and we had free parking on the premises.
Negative section of review
A chair would have been handy in the bedroom as the mirror was very low. The milk pots made the hot drinks taste rather unpleasant so we didn't use the tea and coffee facilities in the room. There were no hooks in the bathroom for towels/gowns. Fruit and yogurt would improve the breakfast selection, especially if a continental breakfast is preferred.
Positive section of review
Excellent location with parking available on road in front of house. House was well decorated and had plenty of space. Lovely touch to provide some goodies for our arrival. Good outside sitting areas to catch a bit of sun.
Negative section of review
Can’t think of anything we didn’t like, except for the water stoppage on the morning of our departure, which covered the whole of Aldeburgh. Could do with some outside cushion pads for the seats
Positive section of review
Lovely staff, excellent reception staff and Adrian in bar, such a gentleman with excellent customer service.
Positive section of review
Extremely friendly & helpful hosts. Everything we needed, modern, clean & comfortable.
Negative section of review
Nothing.
Positive section of review
Excellent room and bathroom. Easy parking. Good supper in the bar.
Negative section of review
The odd, picky, limitations at breakfast. You could have cereals before a cooked breakfast, but if you had porridge - the equivalent of Cereal - you could not have anything else cooked!!!
Positive section of review
Great communication, very on the ball. Caravan was spotless.
Negative section of review
Quilts were smelling a bit damp and few bits of stains on the quilts which was a bit off putting, I also forgot to take an iron so was hoping there would be one. Also there’s cameras all around the caravan so kind of felt we was being watched the whole time. But still was brilliant value and excellent communication and great value. I would deffo be back and recommend to others!
Positive section of review
Excellent facilities
Positive section of review
Close to sea front
Negative section of review
Just need to take stairs into account when carrying bags up to rooms.
Positive section of review
Great location
Negative section of review
Wouldn’t describe as apartment
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