1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
7 minutes walk to Paddington Station, clean rooms, 24 hour reception, late check in and early check out for those who want to catch trains, Fast check in and out, Online check in available to reduce check in time, Key card access, safe rooms, Tea amenities provided with kettle, extra pillows in closet, Ok toilet and shower with hot water ( working condition)
Negative section of review
No lift so have to climb flits of stairs with heavy luggage, Request a ground floor room if u are in for a transit
Positive section of review
Was so cosy and homely! Was so much better than sole hotels ive stayed in! I wish they would build more snugs as i would love to stay at these more often but they are always fully booked! Cant thankyous enough for making our stay special and the night away that we needed!
Negative section of review
Not enough snugs built🤣
Positive section of review
Absolutely everything! Amazing atmosphere! Lovely staff so helpful, lovely food ,rooms are so clean and the beds are so so comfy not on negative thing to say
Positive section of review
Double / twin room was booked and not guaranteed. Staff did manage to locate a double room.
Negative section of review
Lacks USB Plugs and TV has a terrible reception, poor WIFI
Positive section of review
Big room with sea view ,comfortable bed ,very clean ,good breakfast ,staff nice
Negative section of review
Stairs .
Positive section of review
Everyone was very helpful especially as we were a little late.
Positive section of review
Was very comfortable and quiet, slept very well.
Negative section of review
Not sure if I'm right in saying this but I thought it said it has off road parking which it didn't. I can't comment about the communal kitchen because I didn't see it due to late check in and early check out. Bathroom is beautifully decorated but on the small side.
Positive section of review
Excellent facilities. Very good value
Negative section of review
Nothing
Positive section of review
My reservation was confirmed
Negative section of review
Bedding to hot
Positive section of review
breakfast
Negative section of review
strong musty smell