1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Richmond upon Thames, United Kingdom
Positive section of review
The bed was amazing,big,spacious and comfy. Toilet was awful,like children’s toilet,low to floor and cramped bath.. Bland shower gels and soaps for price of hotel.water in hand sanitizer and no smell to anything,apart from drain smell in our room
Negative section of review
The fact that the petersham have temp charged us £885 for two night stay,as they have put a £500 hold deposit on top our final bill,which we now cannot use until hold is removed.Contacted bank who states that it’s the hotel who times the hold…£36 for two whiskey sour single,also extortionate
Positive section of review
The views were stunning, excellent location, easy parking, the apartment was much bigger than anticipated and well equipped
Negative section of review
Bigger selection of (larger) pans, a wooden chopping board, some basics like cooking oil would have saved us a trip.
Positive section of review
Breakfast has a good selection and tasty. Staff were very friendly and helpful Room was spoty
Negative section of review
Nothing
Positive section of review
The breakfast was excellent. A good variety and everything topped up by staff as required
Negative section of review
I must have had the noisiest room in the hotel. Situated on the ground floor doors banged at night and early morning. Considering I booked months in advance I found it extremely disappointing
Positive section of review
The best hotel and service if you go there ask mister ridha the manager
Positive section of review
Staff were friendly and very helpful
Negative section of review
Check out was too early at 10am. 11am would be at a more relaxed time
Positive section of review
Room was modern and comfortable
Negative section of review
Location - was difficult to find
Positive section of review
Breakfast went well
Negative section of review
The twin bed was so difficult to sleep in it, the mattress was too hard to sleep on, bed was too small and so uncomfortable. I was so tired the following day that couldn't sleep and woke up with back pain. Requested a double bed and was told it was not available main dinners are too expensive for what it is Main food not value for the money
Positive section of review
Easy to park
Negative section of review
Nothing it was good
Positive section of review
breakfast
Negative section of review
nothing