1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Wotton under Edge, United Kingdom
Positive section of review
Lovely hotel location . Great breakfast. Great greeting and service in the main restaurant. Attentive about allergies. Comfy bed and big room. Pool and sauna facilities great. Second time staying here and in general would recommend. Staff did take concerns seriously upon check out. Feel like this would have been fed back.
Negative section of review
Poor service in the bar/second restaurant . Could have walked out without paying for food there due to slow and innatentive service. Loose toilet and my wife cut her hand on a bannister. Selfish dog owner leaving their dog in room alone to bark for literally hours on end. (not hotels fault but had to repeatedly tell them. Staff walking by all the time not really proactive)
Positive section of review
There was a plentiful supply of breakfast things. The bed was comfortable and everything was very clean. The bathroom looked like it had been recently refurbished. It was really very comfortable, nice accommodation.
Negative section of review
The man on the desk at check- in and check out the as unbelievably surly. He was so unwelcoming it was actually quite funny. But of course not funny really. And a shame because the rest of the experience was good.
Positive section of review
The room was great, lovely and comfortable and plenty of space. We had dinner in the Wheatsheaf and it was excellent. We were cycling and the cycles were stored safely and very securely.
Negative section of review
Everything was fine.
Henley on Thames, United Kingdom
Positive section of review
Great location, amazing facilities and nice personal touch with chocs, thanks
Negative section of review
Everything was fab
Positive section of review
Location was good for where we were going Breakfast was good
Negative section of review
Rooms dated Unclean Mould in bathrooms Pillows lumpy Bar closed earlier than time stated
Positive section of review
Good value for money and always very pleasant and happy staff.
Positive section of review
Friendly helpful staff Location was great and easy to access
Negative section of review
Bad smell in the hotel lobby and reception, smelt like some form of bad food or sick
Positive section of review
Breakfast was Adequate Evening meals available sufficient
Negative section of review
The bed was uncomfortable for two people
Positive section of review
Comfy clean - perfect for our needs
Negative section of review
Could have done with a couple more mugs, we only had 2 for apartment for 4 There was only 3 of us Not a big issue Very happy with self check in but information sent on the day of arrival to email I travelled from abroad and so had no access to emails Very disconcerting to turn up to locked building However there was a voice who helped when I rang doorbell so all good
Positive section of review
Staff were friendly
Negative section of review
Room was noisy and rain leaked through the ceiling