1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Good location for me (not far from Dalby Forest and Pickering), clean and had everything I needed. Parking right next to property. Easy check in.
Positive section of review
Rooms were really lovely and spotlessly clean. The staff were so nice really helpful.
Negative section of review
Nothing!
Positive section of review
Good location Great breakfast options Relatively good value for London
Negative section of review
Management weren’t exceptionally helpful. No communication as to how to access the hotel with all major roads closed for a cycling event. When we arrived we found that we needed to upgrade the room to include our toddler, and whilst we were happy to pay for the upgrade, the hotel refused - first telling us there were no family rooms available, then when we looked online and saw 6 available they told us the only way to do this was to pay for an additional room. Not massively helpful.
Positive section of review
Location ideal. Staff wonderful. Breakfast great.
Negative section of review
Lift working.
Positive section of review
Dog friendly, great location , clean bedding.
Negative section of review
Put us on 6 th floor with a dog ! We had to run every morning so he didn’t pee on the carpet ! Luckily he made it to the front door ! Suggest you make first floor dog friendly rooms ! Some plumbing issues toilet reluctant to flush , leaking shower but noticed they are trying to renovate the rooms . We didn’t buy meals package but were disappointed you couldn’t get just tea and toast in the morning! Had to have a full breakfast or nothing!
Positive section of review
Great location for a weekend in London
Negative section of review
Bed was quite small for 2 people
Positive section of review
It was perfect for me and my family
Positive section of review
The staff were very helpful
Negative section of review
Nothing ⁷
Positive section of review
Location and comfort
Negative section of review
Lack of enough bowls for family and small fridge and low ceilings in some areas of property