1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Annaghmore, United Kingdom
Positive section of review
My original booking was cancelled and I only found out when I arrived there. The property I stayed at was extremely welcoming considering how late I arrived. They were extremely helpful and provided food for supper and breakfast and that was not in the booking.
Brighton & Hove, United Kingdom
Positive section of review
The place was great as a little home away from home. Had more than we expected in terms of facilities. Was lovely and clean and well presented. Excellent location in the centre of Brighton with plenty of transport links near by and a stunning view.
Negative section of review
The only gripe we had was the noise from the street on the first night, but this was a weekend of people going out. That was the only thing and nothing the hosts can do about that.
Positive section of review
We stay in this hotel whilst visiting family who live on the new housing village built on the golf course. The leisure facilities look good. Rooms are a good size.
Negative section of review
It is getting very tired. There are always laundry racks stacked up outside. Breakfast is far too expensive.
Positive section of review
Good kitchen. Gammon especially for dinner. Great breakfast and good service
Robin Hood's Bay, United Kingdom
Positive section of review
Very comfortable bed and excellent breakfast . Staff couldn’t do enough
Negative section of review
We were in room 5 excellent bed but a cramped bathroom
Positive section of review
Location, rooms comfortable, staff helpful
Negative section of review
Could have done with some draws in wardrobe and pillows too soft
Positive section of review
Location Breakfast Friendly staff
Negative section of review
Room was too hot
Positive section of review
The dinner was lovely.
Negative section of review
Upon check in, I was given a room for which the previous occupant had had their stay extended. I found this out after carting my luggage up stairs and far away from the check in desk, to find someone else's belongings in the room and a note saying their stay was extended. It was fixed fairly quickly when I went back to the desk but it left me feeling unsafe that someone else would get the key to my room. No lift in the property either so accessibility isn't great. Cleanliness also left a lot to be desired - stained carpets, bath tub didn't look like it had been cleaned properly. And the mattresses was so uncomfortable.
Positive section of review
Location
Negative section of review
Shower didn’t work, sink taps very difficult to turn off
Positive section of review
Nothing
Negative section of review
The most unclean accommodation I have ever been to. Got there to find that the whole apartment hadn’t been cleaned, clumps of hair EVERYWHERE, crumbs, splats of food, dirty cups, dirty carpet, bed sheets and towels that were used, STRONG smell of urine. Had to get someone back to clean and where some of these issues were fixed the strong smell of urine did not leave, there were still hairs found everywhere and the bedding for the sofa bed wasn’t clean. Also didn’t sleep due to the club below being open till 4 am.