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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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Positive section of review
The location is great and easy to get too. The staff are very friendly and the reception/bar area is very modern. Saw they have gym facilities but didn't use these personally. Although it did have a range of machines and weights. The size of the room was great for a family room, double bed and a double pull out sofa bed. The bathroom had good lighting in it too. Despite some flaws, I would stay here again.
Negative section of review
We stayed in room 239. The size of the room was great, but in what I would say is the out dated part of the hotel. As walking to the room you get a positive feeling the colour of walls, doors and carpet are fresh and relaxing. You turn the corner and then all of those nice feelings go away, and you have an 80s/90s hotel throw back feel. The doors are a dated wooden colour and the carpet isn't as fresh as the modern part of the hotel. The bed for me wasn't comfy nor were the pillows but I prefer the menory foam style for both mattress and pillows. So most likely personal preference. The wardrobe and drawers had dust collected in them so didnt use due to dust allergies. The carpet by the main bed seemed to be moth eaten and we had a few moths in the room. Also the air con was very cold and even when turning it off it came back on by itself after 10 mins. The hotel did provide a small electric heater but we didnt use this. I just hope the hotel gets round to updating the last few rooms to the same standard as the others, as will make a huge difference.
Positive section of review
The entire apartment was perfect for us, what made it so spectacular was that this was the second half of a business trip for us and we were able to do the washing we couldn't on our first week. The second shower made things a lot easier, and the master shower was awesome.
Negative section of review
Nothing it was perfect for us.
Newcastle under Lyme, United Kingdom
Positive section of review
It’s my favourite place to stay when seeing a show at the New Vic. 4 th visit. Very friendly staff, quiet comfortable rooms, less than 10 minutes walk to theatre or shoos and restaurants in the centre of town .
Positive section of review
The hotel was nice and comfortable the only thing that annoyed me was booking.com they said before I book it that I would get a discount as a booking.com loyal customer I never got the discount.
Negative section of review
I didn't like being told i would get a discount then not getting one
Positive section of review
The room was cozy and bed super comfortable. A really quiet location too. Ideal for good sleep.
Negative section of review
They only do continental breakfast. It would have been appreciated if they did mention in the description that it’s continental. Would have booked a different hotel if we would have known.
Positive section of review
The room was nice and clean ,the breakfast was brilliant. The location is perfect.
Positive section of review
A pleasant, traditional half timbered inn: very 'olde worlde'.
Negative section of review
I'm 6' 5" tall. The double bed in my room had a bed end that meant I couldn't stretch out.
Positive section of review
The atmosphere. The unusual architecture. The location.
Negative section of review
The bed was a little uneven. The mattresses weren't aligned which made sleeping a little uncomfortable. Softer pillows would have been nice but I understand that this is just personal preference.
Positive section of review
The locaties is perfect.
Negative section of review
The bed
Positive section of review
Breakfast excellent
Negative section of review
Nothing to not like
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