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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff make this place! Friendly, efficient and courteous from start to finish! The car park is SO useful if you're spending the day/night with them as Lucy (Star of Reception) allowed us to check-in 2-3hrs before the official 4pm. Result! And you step straight onto the High Street for shops/cafés/high-end charity shops. We've dined here before and the food is 'above average' for Brit pub grub. Breakfast had a couple of decent alternatives from the standard 'full' and if they could just find a way making toast for the guests, I'd give them a '9'.
Negative section of review
A lot of reviews mention the rooms looking a little tired but they are clean and the bathroom essentials 'work'. There is a lingering scent of 'plug-ins' in the corridors/rooms but I slowly got used to it..and that's why I mention it..the staff are probably very used to it and are nose blind. Bleugh!
Positive section of review
The pods are such a great idea and made my stay feel much more private than a normal hostel. Everything was cleaned really well, showers and bathrooms were always free even during a busy time. The staff were lovely and always there to help if needed. Facilities are great, common area is lovely. In the perfect location to explore old town. I would highly recommend staying here for a hostel. I also did a gin tour with the lost close which starts from the hostel and that was fantastic!
Negative section of review
Nothing, it was great.
Wells next the Sea, United Kingdom
Positive section of review
Julia has thought of everything at this lovely B&B from the torch by the bed to the breadth of breakfast choices! Breakfast was substantial and excellent quality with huge choice. Location excellent for walking into Wells Quay and the Norfolk coast path and lovely hosts. Guest sitting room was available and chairs in the sunny garden we used after our long walks. Walking distance to lots of places to eat in the evening.
Positive section of review
Breakfast was so poor beans were stone cold no veggie breakfast items on show . Fruit selection really bad . Pastries were only consonants . No knifes or napkins had to take from another table . The location of the hotel is fantastic. The room was nice clean and nice size sadly you can hear every door slam when they close the worse ones the corridors doors could use soft closers .
Negative section of review
Breakfast Doors slamming
Positive section of review
Great location, 7 min till Victoria station, very nice surround , a lot of cafes, small markers, restaurants next to the hotel , quite place Clean Wonderfull room, excellent team, ready to help and solve all problems, big Wonderfull room and shower , so amazing morning coffee and croissants, clean rooms
Negative section of review
nothing
Positive section of review
It was a good location with private off-road parking and easy walking distance into Freshwater. It was nice having access to a garden. The house was spacious and comfortable with good amenities. The welcome pack providing milk and bread etc was a nice thoughtful touch.
Negative section of review
Some additional clothes pegs and tea mugs would have been useful, also an iron/ironing board and a hair-dryer.
Positive section of review
There was no one there to let us in They didn't send key code So we couldn't get in So, we had to walk to the premier inn
Negative section of review
Disgraceful
Bourton on the Water, United Kingdom
Positive section of review
Good breakfast served in the room. Excellent location within walking distance to all activities in Bourton on the Water.
Positive section of review
Location perfect Apartment perfect
Positive section of review
Great location
Negative section of review
The bed is awkward to get in and out of if there are two of you!