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2
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
If all you need is the extra privacy of a self contained property, the flexibility to eat when you chose and a convenient parking space or reasonable access to railway station, this property will suit you - so long as you are not in Swindon for an event needing long robes and/or high heels. Initially pleased to find walk-in shower, but no knob on inside to close door and nowhere to put toiletries (or glasses) whilst using. Does have info folder, but micro font used was unreadable.
Negative section of review
Access is via fire escape from rough lane at rear. Handrail stops 2 steps from bottom on one side, and is too close to pebbledashed wall on other. Light only comes on when you reach top platform, and goes off before you can fit key into lock! Nasty drop into main bedroom (photo 2). Door left wide open so warning sign only seen too late. Had to sleep in front (twin) room to avoid this. Beds are only 2'6" wide, and duvets very thin. Only one extra bedspread for twin room. No blind in front bathroom, which faces street - and light comes on every time someone passes its door. Handbook for toaster, but not for fancy TV, which seems to need account even for freeview channels. Although some areas look recently decorated, it suffers from poor finish - gaps in window seal create draughts in front bathroom (photo 4) & its door handle is stuck "open" with protruding screw that takes skin off knuckles, toilet roll holder fitted at wrong angle, drawer painted shut. Quicker to boil kettle than wait for hot water to run through (don't stand under shower until it does!) Photos make it look larger than it is. Despite advising when booking, and again week before stay that I was arriving by train, I was sent satnav details. Asked if they could let me have check-in details night before, as can't guarantee Internet once I leave home. Reply was "Look forward to meeting you". They didn't. Fortunately had allowed extra time to change stations in London, and station WiFi was working, as the satnav directions and code for keybox were sent FIVE HOURS after I left home.
Brighton & Hove, United Kingdom
Positive section of review
Lovely, clean property with all necessary facilities. Great price and location with a space for free parking. Host responded to any queries. I asked if an iron was available and was brought one over. Host provided detailed instructions on how to find the property and included pictures which made things a lot easier! Great location not much of a walk to the seafront and shops.
Negative section of review
Couldn't really fault anything! The electric blind in the back bedroom sometimes didn't operate as it should.
Positive section of review
The house is very beautifully decorated with all facilities and very well located near market main street and attractions.
Negative section of review
Preferably one more fan near the television as the climate was very hot when we were there .
Positive section of review
The hotel was perfect for what we were looking for. very central with good car parking next door. The room was ideal.
Positive section of review
Everything - great communal spaces, breakfast room, & terrace.
Negative section of review
Nothing - everything you would want was there.
Positive section of review
It was great, cosy and clean for TWO persons. But we were three.
Negative section of review
Two people could be very happy here. The third person had dirty linens and uncomfortable sofa. We speaked to two persons trying to fix the problem. The lady answering on booking messages was nice, but the guy answering on the phone was nasty. He mocked us and said it was not a hotel. Yep, but still we payed for it, and we payed for three persons.
Positive section of review
Central for everything..food great..
Negative section of review
Bed was too hot with plastic sheet under top sheet...
Positive section of review
Big car park,and quite
Negative section of review
Welll.. 1.room not clean 2.no wi fi at least in room allocated,and was a must as you have no network there 3.a kettle that has mould in it 4 tv ,only coaxial connection.. 5Reason why i left and had to pay another accomodation..no hot water for 2 days in a row..at least 2 days was when i left.. Off...the dust on frame of the painting on the wall.was for a long time... Please play another 5-10£ extra/ night and avoid it.
Positive section of review
The location
Negative section of review
Could have had a coffee making facility The frying pan isn't induction The stairs are quite steep
Stansted Mountfitchet, United Kingdom
Positive section of review
Location
Negative section of review
I ordered a family room that sleeps 4,when I arrived at the hotel I was given a bed and a sofa bed but that was not what I picked and that is not what was told to Me when booking. A room with s sofa bed is NOT a family room