1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The receptionist was lovely. My partner has problem with stairs and she changed the to a more convenient room, she even took our clothes and case to the room while we had a drink.
Positive section of review
Though only metre’s from the M62 the room was surprisingly quiet thanks to the triple glazing. Well furnished and decorated both the bathroom and bedroom were spotlessly clean.
Negative section of review
The room has electric heating which was operating on arrival. This was turned off as it was far too warm for me, however even after leaving the window open when we went out for a meal the room was still too hot . Thankfully there was a fan provided so we were able to sleep, the bed was very comfortable.
Positive section of review
The room was big and spacious. It was clean too.loved the bed and lovely shower. The breakfast was good too.
Negative section of review
The lamps in the room were not working.
Positive section of review
it was beautiful with everything we needed for our staff , from towels to tea and coffee
Negative section of review
it was hot , due to the weather but all so heating being on , so was a little uncomfortable to sleep at night had to open windows so then got bitten by mosquitoes.
Positive section of review
Absolutely nothing. Forced to pay a security deposit that is not forthcoming for return.
Negative section of review
Dirty, uncleaned, lock box in filthy location, pictures to prove. Linen appalling, hairs in sink, dead flies on bed linen.Tried contacting the property, no response. Key was already damaged. Security deposit was requested on eve of arrival, which I knew nothing about, or booking void. Security deposit not returned, despite the fact we were only in the property for about 45 minutes. My wife and daughter would not stay there, so had to make another reservation elsewhere. Owner has told Booking.com we damaged the property!! Shocking.
Positive section of review
How clean the apartment was and how professionally and easy to contact the owner was
Negative section of review
I loved it all really expect a situation outside the flat where a homeless lady was going insane but that's not anyone's fault
Positive section of review
It is a moderately priced good place for a night or two in west London.
Negative section of review
My room was very very small, but it was very very cheap
Positive section of review
Breakfast was ok but food be warmer.
Negative section of review
Mould smell on ensuite bathroom. Parts of the floor were so squeaky we thought wood would break under our feet. Car park cannot be reserved in advance for the dates spent at the hotel. After driving 4 hours to get to Harrogate one expects to find a place to park…..
Positive section of review
Simple arrangements
Negative section of review
Cleanliness not the best !
Positive section of review
Comfy bed
Negative section of review
Rude reception staff, self service check in check out and breakfast. No one to help on reception when needed. No interaction with staff. The earth wire was also hanging off the radiator. Place wants top money but for minimal effort.