1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room is clean and the bed is comfortable. You don't need to go out for a nice meal as the hotel has 2 restaurants. We had fish and chips for lunch at the Wheelers, had a 2 course meal at the main restaurant plus drinks at the bar. We also had a nice breakfast and coffee at the Wheelers.
Negative section of review
No staff at the Spa reception to get towels. The key that you get at the ground reception for the locker in the Spa works at other padlocks so it's not safe to leave valuables. The waiting time for the lift takes ages so it is best to use the stairs.
Positive section of review
Great location , friendly staff member who chatted to us and gave us tips about the area . Good price for where it’s located , clean also
Negative section of review
Bed was a bit creaky which kept partner up
Positive section of review
Excellent location. Small room but very comfortable and clean. Excellent bathroom. Big fluffy towels and lovely toiletries.
Negative section of review
Nothing!
Positive section of review
Location was very good. Very convenient for Whitby and the coast as well as for the North Yorkshire moora
Positive section of review
Good location, close to the coastal path and Eyemouth. Comfortable bed and hot powerful shower.
Negative section of review
It was a little worn and old fashioned. Still had the original curtains but they were damaged at the header so I was nervous of closing them. Cleanliness in the caravan wasn’t great. The windows facing the playground were very dirty, the decking needed cleaning and we needed to wash the glasses, crockery and cutlery before use.
Positive section of review
Top of the Top. English old school charm. Perfect location & Portsmouth view. Top service.
Positive section of review
The Shower perfect! Gym , pool, & sauna . Unfortunately I did not use . Maybe next time
Negative section of review
Work going on in reception. Very noisy. Oh and no live football which I wanted to watch . Was told did not have that channel
Positive section of review
The location is centralised also reserved and calm. Great smell and atmosphere.
Positive section of review
Such a comfortable, good value place to stay.
Negative section of review
All good.
Positive section of review
All great
Negative section of review
Very noisy & no staff members, also smell of weed outside my window