1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
The room was spacious and comfortable. The staff was friendly and approachable specially FD Karen she was knowledgeable and a sweetheart with the kids as well. Great experience overall!
Negative section of review
Maybe for breakfast to have more options..
Positive section of review
The view over the harbour was lovely both from our room and restaurant. Nice restaurant. Dinner lovely. Staff very pleasant and helpful. Room comfortable and nice decor.
Negative section of review
On the top floor so quite a climb to get there. No lift. Breakfast is a plentiful varied continental. No cooked breakfast.
Positive section of review
Hotel was really clean and staff very friendly We even got upgraded to a superior room.. Would not hesitate in going back.. Pitlochry is a lovely wee town..
Chapel Saint Leonards, United Kingdom
Positive section of review
Wonderful little place, go out the garden gate, turn left very short walk into the village. We had a couple of small issues that were sorted very quickly
Negative section of review
Nothing
Positive section of review
We loved absolutely everything about this stay !!! The staff were extremely friendly and the property was excellent!!
Negative section of review
N/A
Positive section of review
Huge room with thoughtful touches, complimentary water, bath robes and slippers for the swimming pool / spa
Negative section of review
Pool times for children were extremely limited as they’re more bothered about spa day clients. The swim times for children that were printed in the room information pack were totally wrong. My daughter and I waited till 9:30am to go swimming only to be told when we got to the spa reception that the children’s session had just finished. (Monday morning). The room information said that weekends were unrestricted for children but this again was not the case and we waited till 16:30 before children were allowed on Sunday. Spa staff were very unhelpful and didn’t seem to care. Hotel reception were more interested so I hope this is sorted as the rest of our stay was lovely and I’m sure this issue will cause disappointment for other families.
Positive section of review
Comfy beads and pillows Spotlessly clean and lovely staff /decor so cosy
Negative section of review
Nothing
Positive section of review
Lovely comfy bed Delicious breakfast Very friendly hosts
Positive section of review
Nice and central to seafront and town
Negative section of review
Nothing really
Positive section of review
Relaxing.
Negative section of review
Spa had no toilet roll in toilet when first went in. Unfortunately i needed tampons. Couldn't get one in hotel checked in spa and two toilets machines had non !!! So had to leave hotel to go to a garage 10 mins away as first one had non ! My partner enjoyed his dinner but i didnt. Cold pasta wasnt the best. Cheese didnt even melt on top as it was that cold ! Asked for dessert menu the boy turned up half an hour later ohh sorry here is the desert menu. When we already had to ask again and ordered by this point! Went to use spa facilities next day nothing was working no sauna/steam room or showers. We had already checked out so couldnt use as had no where to shower ! Not good enough for a hilton hotel !