1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
There was a warm welcome from the bar lady that showed us to our room. As the accommodation is above the bar it was very easy to just go downstairs for an evening drink before eating in the restaurant next door. Lots of tea and coffee sachets supplied and more availablein the hallway.
Negative section of review
Although there are 2 pillows per person they are very flat so barely the thickness of even one pillow each. No pillow protectors either so not hygienic. No double glazing so lots of noise from the road during the day but it was fine during the night when the traffic eased. We had the on suite room and the shower tray filled with water even with a quick shower. No hair dryer available.
Leamington Spa, United Kingdom
Positive section of review
Rooms and public spaces were good clean and well planned out. Breakfast was very good as were the staff.
Negative section of review
Our bedroom room 343 was far too hot. I turned to radiator off but the testing did not seem to reduce. I reported the fault to reception who assured me that a maintenance engineer would attend and sort it out. Saturday was a relatively wam day so when we returned the room was comparatively cool. During the night the radiator came on again despite it being shown on frost setting. Again as a result for the second night running we had a very poor sleep because of the temperature.
Positive section of review
Very good breakfast,liked the nightcap drink idea ,good tasting food
Positive section of review
Everything was spot on ! Food exceptional! Real value for money !!
Negative section of review
It was great !!!
Positive section of review
Good location and hotel itself was lovely
Negative section of review
Bathroom sadly was not clean Sink needs sorting water took ages to drain away Bath had not been cleaned as marks which looked like blood in bath put if using shower as was over the bath Toilet was dirty on arrival had to flush
Positive section of review
Great location and beautiful hotel.
Negative section of review
I payed for a view of the river and big Ben etc and we were given a room facing the other hotels with a partial view of the river not great considering how much we paid.
Positive section of review
view, location, staff.
Negative section of review
If the restaurant tables were situated next to the buttresses rather than the windows then we could pretend that we were looking adoringly at each other when in actual fact were looking over each others shouders at the fabulous view. p.s. I do love my husband, but the view is worth the rollicking I'm going to get for this comment!
Positive section of review
Absolutely nothing.
Negative section of review
It was a construction site. Lakeside tavern shut to holiday makers but open to owners only. The caravan was not maintained at all. Cupboards, door frames, window frames and furniture broken. The toilet brush and bowl was absolutely disgusting. We had steam rollers, tractors and vans going past our caravan every day. I was lied to by booking.com and Moffat manor and am not getting any refund whatsoever. We told Moffat manor about all this and nothing and booking.com aren’t doing anything about it either. Make sure you check the amount you’re paying for your pet as Moffat manor overcharge you.
Positive section of review
Food was very good
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