1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We were upgraded to a king size room from a classic which was a surprise. The location perfect for the Royal Albert Hall and lovely to be close to Kensington Gardens. The breakfast was really good with so much choice and variety of foods on offer. Also that you have an egg cooked and delivered to your table.
Negative section of review
Cannot think of anything. I would not normally pay the amount paid for a hotel but this was a special occasion. I would not hesitate to stay there again.
Positive section of review
Communication with the host was good. Very nice neighborhood, quiet. Very small apartment, but they managed to have all necessary things.
Positive section of review
Location is great and hotel staff were helpful. Room was cheap and cheerful, and clean.
Positive section of review
hot choc great......shower great....air con perfect....good car park.cheap drinks
Negative section of review
bed far too hard....needs thick mattress toppers
Positive section of review
The location and very helpful friendly owners. Nothing was too much trouble.
Negative section of review
We liked everything that was provided.
Positive section of review
Great location, lovely walks and two great local.pubs especially The Peacock.
Negative section of review
Garden could have better fencing. Not private and dog can get underneath. Lovely weather but no one sat out due to.privacy issues. Just needed screening putting up.
Positive section of review
Facilities were great: Two bathrooms, kitchen, small garden
Negative section of review
The booking was made for seven people. When we arrived, one bed was missing (the sofa was mended for two people). The host brought us an air mattress, which was not clean at all. The sofa was too small for a tall man. There was hair and dirt in the bath tub. One picture hanging at the wall was broken
Positive section of review
Quiet. Bed clean and comfortable, not far from town.
Negative section of review
The room was very small not much room to move about. I was in a small annexe to the hotel with no public rooms and as far as I could tell nobody else in the house. The stairs were very steep carrying a small case up them difficult.
Positive section of review
Bar staff always really friendly and professional
Newcastle upon Tyne, United Kingdom
Positive section of review
Location, good accommodation and friendly staff
Negative section of review
Bar seriously understaffed for guests returning from concert but staff handled the situation very well. Unfair to put them under such pressure