1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location, clean, warm and quiet place on the night I was there. Comfortable beds, tea and coffee facilitities in the room. I didn't meet any staff at all, arriving at 9pm and leaving at 7.30am. However, I'd received the entry directions in advance and everything was clear.
Negative section of review
I went down to get myself some breakfast at 7.15 a.m. (yes, early I know) and there was no bread at all, and almost no milk left, only just enough for a small bowl of cereal. Please check provisions for breakfast!
Positive section of review
Excellent location for Heathrow T5 and a good bundle of services: restaurant and pub with direct view of the runway, and of course the pods. Those are fun! Altogether, better service than what you would expect from an airport hotel.
Positive section of review
The room.we had was for 3 people elderley relative travelling with us. We only had one night room was fine although bathroom needs upgrading soon
Negative section of review
Bathroom
Positive section of review
It was beautifully decorated, cosy, warm, comfy, and had everything you would need and more.
Positive section of review
Good all round hotel for business, staff were really professional
Negative section of review
All good
Positive section of review
It was nice and clean well designed and put together.
Negative section of review
Check in time 3pm is a bit too late because that’s almost half of the day gone and check out first thing morning 10am which is not bad but could be better with check in time starting same time then. It’s only fair. Host was friendly but however one thing we didn’t like was £30 charge for early check in, we agreed to pay £30 for cleaners coming in for early check in but no cleaners turned up as we were there the whole time outside but still had to pay £30 for the early check in, however very lovely man he looked after us.
Positive section of review
Kitchenette and the river view.
Negative section of review
Television which rarely worked for us and couches could replaced.
Positive section of review
Good location for our visit
Negative section of review
Some aspects of house were clean and some were not bins full near front door, cups in cupboard were not clean properly maybe from last guest and were in cupboard and toilet wasn't cleaned properly could do with another sofa in living room
Positive section of review
Everything we liked
Negative section of review
Nothing