1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The breakfast was exceptional, very good choice and good quality However on the second day although we were first into breakfast as we wanted an early start, we had to ask 3 times as to where our cooked meal was as all other guests who came in later were served before us, we presume either our order had not been put through or mislaid, not sure if the blame was on the serving staff or chef!
Negative section of review
We were quite disappointed to find the lounge bar was not open on either of the days we stayed as this was listed as a facility on the website. It was lovely weather and we would have enjoyed having an early evening drink in the beautiful gardens, we were told that they were short staffed! There appeared to be a lack of staff in general. We had a twin room but the light controls were only available on the side of one bed which was very inconvenient to the person in the other bed.
Positive section of review
absolutely superb all round, so much so when friends saw our room they booked to stay overnight, and got a better room than us, for a tenner less. but no matter. and the drinks were reasonably priced too, altogether a great place, highly recommended
Positive section of review
Karen, the host, was welcoming and helpful. The apartment is bright, spacious and very comfortable. It has been fitted out to a high spec by someone who has given a lot of thought to making it a lovely place to stay. Its location is great too.
Negative section of review
All good
Positive section of review
Location for the airport is excellent. Bed very comfortable, had a very good night’s sleep, no noise from airport. Breakfast very good with very helpful staff.
Negative section of review
We arrived at around midnight, very tired after a long flight. When we got to the room the studio bed had been made up, despite the booking being for two, taking up a large area of the one side of the room, so my husband had very little room on his side of the bed. We both have bad backs so didn’t want to dismantle it ourselves. Also on my husband’s side of the bed the light was completely missing with just holes in the wall and the USB socket was not working. SConsidering, the price we had paid for the room, we thought this was not very good. The member of staff did come and dismantle the bed as soon as he could.
Positive section of review
Really lovely location, Very friendly staff, tasty breakfast,the room was really comfortable and well equipped.
Negative section of review
Nothing
Positive section of review
Nice and close to new town. Quiet location. The small bathroom was clean.
Negative section of review
The room is a bit small for two people with luggage if the bags a bit bigger. One side of the bed was really saggy.
Positive section of review
Staff were fab very helpful as it was extremely busy, very polite too
Positive section of review
Very clean and modern, bed very comfortable.
Negative section of review
Shower a bit small, and TV reception poor.
Castle Douglas, United Kingdom
Positive section of review
Very relaxing fantastic breakfast
Negative section of review
Nothing
Positive section of review
Accessability
Negative section of review
Amenities, staff