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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
Room was smaller than I expected. Although air conditioning is provided it’s noisy and we prefer to have a window you can open. Location is excellent. We weren’t keen that it’s right next to the railway station and thought our sleep would be disturbed but we were wrong we slept fine the trains don’t disturb you at all. It’s a busy hotel and others patrons were quiet and well behaved considering 2 stag parties were booked in. They never made a noise. Unlike some other hotels we have stayed at in Newcastle. Highly recommend.
Negative section of review
The size of the bathroom. No window to open for fresh air. Room had an odour when we arrived I think that is due to the lack of fresh air it wasn’t a bad smell it was more like stale air.
Positive section of review
The place is so beautiful. We stayed between shelly and caravan with hot tab, It was more than I expected experience. There are everything in there, you just take food and drink :) Also you can use inside hotel restaurants and bar, They are super amazing food and kind staffs. When we stayed there, our daughter is only one child but they really welcomed us, let us stayed restaurant any time. Highly recommend to book table before you visit. I never feel like such a relaxing before in my life. Best ever visit place.
Negative section of review
I really haven’t any bad point in this place,let me explain for more being better for the future. -There is kids play area, you may need keep on eye your kids due to risk of fall small cliff and river by picnic area next to play area. Play area kids can escape easily because no door.( there has fence xxx) Hope there has fences on around picnic area / near by kids area for kids safety :) -Wish hair dryer in the caravan! Thank you :)
Positive section of review
The hotel was a great location. It was easy to walk to pubs and restaurants and to public transport. We had a great street view opposite a lovely building and the pick up spot for a bus tour was on the same road. Opposite the hotel are some convenience stores where we bought snacks and pre prepared meals.
Positive section of review
Amazing, quirky hotel with the most amazing views. So quiet and peaceful, really perfect for getting away from it all. Rooms are comfy, decor is cool, staff are friendly and food is great.
Negative section of review
You can hear guests in other rooms given the age of the hotel, but (as someone really bothered by noise) not a big deal.
Positive section of review
Breakfast was lovely! Very comfortable accommodations. Thomas was wonderfully professional and attentive.
Negative section of review
After much consideration I can honestly say that there is nothing that I did not like.
Positive section of review
Staff were very helpful and the early breakfast 6.30am was a great help for my situation .
Positive section of review
The property was great! Very close to all atractions!
Negative section of review
Nothing to complaint about!
Positive section of review
Location and nice garden/patio
Negative section of review
The kitchen was located in small underground with difficult access
Positive section of review
Was with good bed 🛌
Negative section of review
Not very big size room!!!
Positive section of review
Safe comfortable