1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
What a fabulous hotel and spa! I stayed here with my mum for her birthday 🎂 I cannot fault this place, it wad absolutely perfect. The food was sooooo nice including dinner, lunch and breakfast. All facilities including pool,sauna steam room, jacuzzi and gym were stunning. The location was beautiful. The atmosphere was so chilled and welcoming. All staff were friendly, professional, accommodating and went above and beyond to do what they could for us. Special thanks to Nick, sarah, and Neil who were all fab. Thanks, see you again on our return in September!
Positive section of review
Very well furnished and clean property with all the amenities and luxuries you would need for the price point. Felt very comfortable and accommodated throughout my stay!
Negative section of review
Nothing, loved everything about it
Positive section of review
The place had all we needed and a fridge with fresh milk! We have been on the road for 20 days and it was great not having to eat out for two nights
Negative section of review
In the end...nothing
Positive section of review
Room was nice enough, clean and comfortable. The staff were lovely. Breakfast good, plenty of choice and good quality.
Negative section of review
If I’m being picky I would say it was a little noisy at night. It didn’t keep me awake but wife didn’t sleep too well. We could hear the lift from our room, probably just unlucky to have the room adjacent to the lift shaft. We had an adjoining door in our room (which was locked) but we could hear the guests next door and their TV. We could also hear the beat of the music from the nearby bars.
Positive section of review
Great location, near the Clifto Suspension Bridge and beautiful nature. And Clifton is a nice neighbourhood.
Negative section of review
The check-inn, service and friendliness of the staff, and the price.
Positive section of review
Easy access, hassle free check in and friendly staff.
Positive section of review
Friendly staff. Able to walk downstairs for dinner
Negative section of review
The shower was difficult to start - I had to get redressed and go downstairs to ask for help to start it - there needs to be instructions on the bathroom wall.
Positive section of review
Very good able to have early breakfast
Negative section of review
Nothing
Positive section of review
Location and parking was great
Negative section of review
Quite cramped room. The main meal served very small portions.
Positive section of review
Location and history