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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very well furnished, large spacious room. There was a large comfortable bed. The kitchenette was excellent, well fitted and equipped. The ensuite bathroom was a good standard. The location was in the middle of town.
Negative section of review
The tv was not connected to an aerial. There were prime and netflix apps that werent signed in, and no uk free to use apps i.e bbc. We couldnt download either as you needed a google play account. The towels were slightly damp
Positive section of review
Great location in central Richmond and my room had a river view. Lovely comfortable room with a handy kitchenette with fridge, microwave, kettle and toaster. The bed was comfortable and the shower good
Negative section of review
I was on the 3rd floor, the stairs are steep and there is no liift.
Positive section of review
Spacious apartment 2 mins walk to the pier, close to many restaurants, cafés, pubs, and bars. Nice view from the window to watch the world go by
Negative section of review
Bathroom sink more suitable for a cloakroom, too small and awkward to use for anything except washing hands. No response from the owner to a couple of queries sent during our stay.
Positive section of review
My sister told me all staff were excellent x I only spoke to Rupert on the phone an he was amazing couldn't have asked for more
Negative section of review
Helpful excellent customer service
Positive section of review
Convenient location walking distance to airport terminal. Good Sound insulation. Clean and in good condition.
Positive section of review
Great place to stay. Would recommend if you make vacation in exeter.
Positive section of review
Easy parking, good restaurant, excellent staff, supper efficient
Negative section of review
Nothing stands out
Positive section of review
Its was great location for the Trafford centre
Negative section of review
The first room I was put in was disgusting had a weird smell when opened the door there was loads of clumps of dog hair on the floor no way it had been hoovered the dog hair was on the bed also no note that dogs were allowed in certain rooms when I booked it , eyes were streaming and skin blotchy as I’m allergic to long hair longs very disappointed however when I went down and spoke to staff they were not happy and moved me straight away to another room , however that room was cleaner still wasn’t satisfactory considering a cleanliness policy they have , a stained towel didn’t look like had been changed 🤢☹️also when ever someone used water there was a mad gurgling loud noice from bathroom very disappointed as it wasn’t the cheapest of rooms windows all finger prints and hand prints think the rooms could do with a very very good clean
Positive section of review
Very convenient for the main part of town
Negative section of review
Perhaps a window to open, velux was too high to reach. We did appreciate that it was an old high building but needed something to be able to open them with.
Positive section of review
Location & staff
Negative section of review
I booked a economy double which you would think is a small room with double bed !!! Mistaken 3/4 bed website very misleading very dissatisfied