1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The property is set in a beautiful location with access to wonderful walking routes. The hosts were lovely, providing a friendly and welcoming environment for my daughter and I. The breakfast was presented in a hamper directly to our room. Lovely attention to detail.
Negative section of review
Nothing
Positive section of review
arrived to be told we had a 1st floor room when i booked for ground floor as ime disabled then had to pay extra when i had already rung to sort out groundfloor then told breakfast wos extra so not happy and will not be going again
Positive section of review
Its is an exceptional hotel, a real hidden jewel in Suffolk. Made even better by the warm, friendly and attentive staff, but all that pales into significance when you encounter the fabulous cuisine
Negative section of review
Probably the only time I will ever say this...NOTHING!!! Please keep everything a it is, you cant improve on perfection. When I win the lottery I'm moving in fulltime
Positive section of review
Nice decor, well equipped, very clean and comfortable Good storage space Easy walk to town centre Pleasant decking and garden area
Negative section of review
Car parking was very ‘tight’ for a large car Housing estate location wasn’t great No material provided about places to visit, etc
Positive section of review
The location was so central to most of the attractions in UK. It also very short walk to all the theaters and that was awesome.
Negative section of review
The rooms were unusually small. The room I was given had the view of the rubbish bin alley and the A/C wasn't effective. The night manager John was very kind enough to offer breakfast to compensate the discomfort we were going through. Over-all I was happy with the hotel.
Positive section of review
staff were very friendly and extremely helpful
Negative section of review
freshness of linen and room
Shepton Mallet, United Kingdom
Positive section of review
Lovely welcome friendly atmosphere
Positive section of review
Clean and spacious
Negative section of review
Nothing
Positive section of review
The decoration
Negative section of review
The price of breakfast
Positive section of review
Swimming pool
Negative section of review
None