1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Absolutely loved our stay thanks to Fi and Leanne they were both so friendly and made us feel so welcome to be sharing their gorgeous old beautifully decorated Tollhouse. It was so nice to have a lovely lounge area to sit and relax and to have a little kitchen. Everything was spotless, the bed and pillows were very comfortable. Would highly recommend to anyone to stay.
Negative section of review
Nothing not to like it was perfect.
Positive section of review
The evening meal and breakfast was really good, all the food was presented well, and the service was good for both the evening meal and breakfast on the first morning. The room was comfortable and of a good size.
Negative section of review
The room is starting to look a little tired The breakfast arrangements on the Sunday morning could have been better, self service is good but it all felt a little cramped and unsafe to be carrying hot drinks/food past people getting their breakfast, especially when you have plenty of space in the hall to be able to spread the hot and cold selection out, this would cause less of a bottleneck and be safer. The set up is an accident waiting to happen.
Positive section of review
Location was good for us as we were going to a wedding nearby. Room was spacious, well equipped, comfortable and tea / coffee making facilities were plentiful
Negative section of review
We couldn’t switch off the light outside the room which seemed a bit wasteful
Positive section of review
Property was clean, in a great location for our trip, the smart keys worked great snd meant there was no chance of losing a set of keys
Negative section of review
There is only 1 sofa in the lounge, there wasn’t enough comfortable seating at night for watching TV. There weren’t enough large towels, we ended up buying towels from Primark There is only 1 large mirror in the en suite of the master bedroom, another large mirror elsewhere in the property would have helped whilst getting ready
Positive section of review
we chose this hotel because it is right beside the airport terminal. it is a chain hotel, comfortable and an easy stay.
Negative section of review
parking is an issue. you are tangled up with expensive airport options … which is fine as long as you know that. in fairness to the hotel, you can drop off bags there without a charge.
Saint Helier Jersey, United Kingdom
Positive section of review
Breakfast was excellent. The prices in the bar for drinks was expensive.
Negative section of review
The drinks prices.
Positive section of review
Location to the airport & the hotel and facilities were modern
Negative section of review
The air conditioning control kept turning the room air conditioning off every couple of hours during the night making the room unbearably hot, waking us up to turn it back on again…
Positive section of review
Beautiful location and quiet. Great food and loved the bar.
Negative section of review
Our electronic key kept requiring reset which was a pain.
Positive section of review
Very clean and well maintained room
Negative section of review
Nothing
Positive section of review
Breakfast and cute dog