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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The apartment is amazing soptless aswell , such high quality great location 2 mins walk from both beachs resturants ice-cream shops everywhere.. Abbie was on hand in seconds notice via sms even at 11pm at night due to my late arrivel. The lady couldn't be more helpful will be back 100%
Positive section of review
It's hard to find accommodation for a family of five so this was just perfect, double bed for mum & dad and up stairs on a mezzanine style floor were 3 single beds for the kids. Nice shower and the little kitchenette had everything you'd need. The location is fab.
Negative section of review
The fire alarm going off early next morning spoiling our well deserved lie in! It was a false alarm thankfully but it then went off several more times!
Positive section of review
Property is in a good location. I came by car and the car park was large enough that finding a space wasn't an issue. Staff were very helpful and attentive at the desk and bar.
Positive section of review
Beautiful place, lovely gardens and so interesting to see the house and chapels. The room was a good size and the bed comfortable. All staff were friendly and helpful.
Negative section of review
The only thing we didn’t like was the odd configuration of the ensuite, being a wet room with the shower just inside the door meant having to paddle to get to the loo! Small issue though and we had a great stay!
Stratford-upon-Avon, United Kingdom
Positive section of review
Wonderful grounds and decor of the main house. Rooms are neat and the bed is fantastically comfortable. Spa facilities are comprehensive and spotless.
Negative section of review
Room decoration is a very different style to that of the hotel itself. Dinner service is very haphazard, staff feel quite lost (had to wait 45 minutes to order a meal and a glass of water). Sound travels far in the wooden walls and you could hear staff bad-mouthing customers in the hallway which feels a bit gross.
Positive section of review
The gentleman on reception/security on the night of our stay was amazingly helpful and friendly. He went out of his way to look after us
Positive section of review
Location 👍 Breakfast was ok, food ✅ Friendly staff, nothing to really complain about.
Negative section of review
Cheep, thin toilet paper 🥴🤣 could be better 🥴 also, maybe there should be some drinking bottle water in the room.
Positive section of review
It’s clean , the staff were so friendly, but the room was very very tiny
Negative section of review
Bigger room is better
Positive section of review
Location perfect views of steam railway and harbour
Negative section of review
I should have stayed longer
Positive section of review
Clean friendly lovely apartment