1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We were at a wedding at the Roe Park Resort and stayed here at the Row Valley Apartments. They were stunning, modern and we wanted to stay longer. . The only thing if I'm being very critical was you could hear noise from the bars on the street (Saturday night) if you were sleeping in the living room sofa bed, I always wear ear plugs anyway so no problem but just bring some with you.. Parking is perfect and access to taxis . Thoroughly enjoyed our stay.
Negative section of review
N/A
Positive section of review
Staff were Lovely. Very nice Breakfast. Good Shower. Separate 24 hour access door for hotel guests so you don't have to go through the busy bar area when you return on a night. Location is ideal as the bus station is just over the road so we didn't have far to carry our heavy bags. The pub/bar itself is great.
Negative section of review
Mattress was a bit too soft for me personally but wasn't too bad. Very warm in the bathroom as I couldn't find a way to turn the heater off (during a warm day/night). Music can be heard from the room until after midnight on certain nights of the week due to events in the bar such as karaoke (but you are pre-warned about this).
Positive section of review
Beautiful cottage, great location, nice furnishings, short walk to train station to catch the Jacobite steam train coming through, great for trips to the beaches and mountains
Negative section of review
Nothing to report great place
Positive section of review
The location is fantastic. Nothing was too much trouble for the staff, but insufficient staff members were working at anyone time.
Negative section of review
The Hotel requires more house keeping staff, some TLC and a complete refurb.
Positive section of review
Our room was very spacious, comfortable and clean. All the staff were very friendly and helpful.
Negative section of review
The roadworks outside the hotel affected the bus service into Basingstoke, which was a bit of a nuisance.
Positive section of review
Likes the location, not every staff was good..
Negative section of review
Customers satisfaction, and a little more concerned with any issues
Newcastle upon Tyne, United Kingdom
Positive section of review
The welcome reception and the meal
Negative section of review
When I was checking out the receptionist was on phone outside and wasted my time in collecting the key, also he gave me an old £ 10 currency when I asked him to change it he gave me an attitude.
Positive section of review
Location Friendly staff Service
Negative section of review
We had a power cut one day and it affected to break fast e , no hot drink, no hot water kettle provided.
Positive section of review
great mattress
Negative section of review
the pillows
Positive section of review
Location
Negative section of review
Lodge was filthy and smelly
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