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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The host kept in touch and was always ready to answer any questions. The property is just off the motorway easy to get to but isolated and private. We stayed as a party of 11 on a weekend when the weather was the hottest weekend. The property is spacious and comfortable for everyone to be either on the Decking area, lounge or kitchen dining area without being in each others way. We all got together in the main lounge to watch the boxing and all had somewhere to sit and relax. We had a bbq (onsite) and used the hot tub big enough for 8. There was even equipment for a friendly badminton competition in the garden. All the bedrooms were clean and one of the bathrooms is enormous bigger than my master bedroom back home.
Negative section of review
Very little to be critical about really. Everything was on point as described.
Positive section of review
We stayed for 3 nights, as a family of 4 with two kids, both 6 years old. The family room was really good, very well set out with a separate room attached, with two single beds and a TV in for the kids. The room service was good. Great location for any families staying for Legoland, only 18 minutes drive away. This Hotel also took Deliveroo deliveries, as one night out of the 3 we stayed, it was our kids birthday and they wanted there favourite takeaway, so that is always a bonus, and the staff were great at receiving the order and calling us to come collect from reception. Very Friendly staff at the reception & the restaurants.
Negative section of review
The 3 nights we was there, our room was not cleaned - this was not so much a problem on the clean part, but it is annoying have to track down cleaners to ask for more toilet rolls, tea and coffee & milk etc. I would say the cocktails at the bar are well over priced for not very good cocktails... I think if a hotel is to charge £12 a cocktail, they should be made properly.
Positive section of review
Absolutely wonderful stay in a wonderful location. Highly recommend & I'm not easy to please - really can't fault anything. We are looking forward to going back to Stanshope Hall in the near future.
Positive section of review
Free upgrade on arrival Close to amenities Friendly staff /environment Great Breakfast (Highly Recommended)
Negative section of review
N/a
Positive section of review
Fabulous authentic reception area and lounge with great history. Very nice rooms. Excellent breakfast.
Positive section of review
The hotel was ideally situated in the centre of the town. The staff were very helpful and attentive.
Negative section of review
The hotel was noisy on Friday night due to a live band and there was a bit of noise from public. The hotel could do with a spruce up.
Positive section of review
Nice and quiet location and the flat was very comfortable and clean.
Positive section of review
So quiet, great shower, excellent bed, lots of space
Negative section of review
Nothing to dislike
Positive section of review
Large rooms, very comfortable and clean
Positive section of review
Everything
Negative section of review
Nothing