1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The reason for the low rating is entirely to do with the management company Pass The Keys who did not resolve the issue of the parking. I booked the place, because it advertised parking included, but there are restrictions that meant I couldn’t make use of this. The various emails and phone calls to the management company Pass The Keys did only ever return a “the landlord is abroad” response, which didn’t resolve the issue. There has been no attempt at offering a free cancellation or even a reduction in price considering that the property’s amenities are marketed incorrectly and I was advised to use paid parking in the area. If it hadn’t been for my friend’s help who lives nearby and helped me with the parking, I would have had the cancel this booking.
Negative section of review
Other than that the flat itself is cute indeed, very homely for a short stay, it has a comfortable bed and a well-working shower and is thoughtfully put together. It’s a shame that I had to give the negative rating in order to point out the bad management of it.
Stratford-upon-Avon, United Kingdom
Positive section of review
Broadlands is a five-minute walk from central Stratford or ten to the riverside area. Private parking is available across the street. The place was spotless, and our room was spacious and light, with a large double bed, a modern en-suite bathroom and a tremendous in-room tea/coffee selection. Breakfast options were fantastic and plentiful, served in the cheerfully bright front room. Finally, Tamara is a friendly and efficient host. Without a doubt, I'd stay there again.
Negative section of review
Nothing
Newbold on Stour, United Kingdom
Positive section of review
The staff are excellent and will do anything to help (and they are all really friendly) Food is excellent (great full English breakfast and the dinner menu was also really good !!) Would definitely stay here again !!
Negative section of review
So the Indian Runner room is a tiny bit small and it would be helpful to have a mini fridge to keep milk in. BUT, the staff were perfectly happy to provide an ice bucket and the milk was in a flask, so the problem was solved. Personally I'd prefer a firmer mattress. It should be noted that there are larger rooms, I'd go for the mandarin if I stayed again.
Positive section of review
Beautiful house in a great location, very close to local amenities and a 5-10 minutes walk to the beach. Off road parking gave piece of mind. Would stay again!!
Negative section of review
Nothing to say here
Positive section of review
Very friendly helpful staff. Modern, motel style, accomodation, with cafe on site for dinner and excellent breakfast.
Negative section of review
Nothing really although it would have been better if 'health and safety' requirements hadn't prevented us from walking around the golf course ( at home we next to a golf course, walk on it regularly and have yet to suffer injury...)
Positive section of review
Friendly staff, clean room. TV has a lot of channels. The air condition works perfectly.
Negative section of review
The double bed looks smaller than the standard double size. The light didn't work above the mirror. Don't have a charger or table between beds. Need to pay for a car park.
Positive section of review
The friendly and welcoming team of staff. Great location and facilities.
Negative section of review
The lift out of order.
Positive section of review
Exceptional room, very comfortable and clean. Wonderful décor
Positive section of review
Close to the airport clean comfortable room
Negative section of review
Nothing really