1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
What's not to like about a comfortable stylish room in the heart of Canterbury? Our 4th stay. Already planning our next! Great value, and we feel safe and secure there. If you need any help with how to work the TV/heating, it's easy to message for support, and there is always a prompt, friendly reply. Wouldn't stay anywhere else now. Hugo is a haven for us!
Negative section of review
There are no issues with anything
Positive section of review
This property was absolutely exceptional and a lovely place to stay, it was cosy and in a perfect location felt like a home away from home! Would highly recommend 😊
Negative section of review
Nothing at all.
Positive section of review
Everyrhing was perfect. The house is in a neigbourhood nearly of The center of London. It is a typical english house.
Positive section of review
I had a good stay. This place is really valuable for money. Very clean and comfortable.
Positive section of review
Very Happy staying here,room was clean and comfortable.Nice and warm too.
Positive section of review
Great location and views. The ambience made it feel like home from home.
Negative section of review
There was an issue, brought to the attention of the owner on our departure who assured us it would be rectified and thanked us for bringing it to her attention
Positive section of review
Excellent breakfast, comfortable room, a bit noisy weekend evenings.
Negative section of review
Nothing.
Positive section of review
Hotel is full of charm. Breakfast was excellent!
Positive section of review
Location lovely .Clean rooms.
Negative section of review
Rooms bit dated and very dark. Reception staff not that friendly.
Positive section of review
Warm welcome
Negative section of review
Lift not working and no help offered with getting luggage to our first floor room.