1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I make Leonardo hotels the only Hotels that I will stay at. From booking on line right down to the comfort of the bed, I am extremely happy with Leonardo. The staff are more than friendly, they make you feel valued as if a family member, willing to engage in friendly conversations and always offering support. The staff at front desk always sets the tone for the stay and they excel in excellent Customer Service.
Negative section of review
I would have the liked the hours to have been slower so I could truly enjoy my stay at Leonardo.
Positive section of review
Room good. Bed lumpy. Breakfast good. Dinner too repetitive but acceptable. Service varied from poor to very good. Situation of hotel excellent. Would stay again.
Negative section of review
Erratic service in dining room. Not sufficient staff at times.
Positive section of review
The food is to die for - fantastically presented and delicious - menu does not raddle your brain with too many choices but enough to help you make a decision.
Positive section of review
Breakfast was excellent very good portions good quality had evening meals during stay plenty to choose from catered for dietary requirements
Negative section of review
Nothing
Positive section of review
The view of the lake was fantastic. It was lovely to have a stroll in the evening or early morning around the wooded area.
Negative section of review
The restaurant on site and the one next door had very similar menus
Positive section of review
Great location. Excellent service on a late evening meal. Lovely historic inn
Positive section of review
Cheap. Good communication. Friendly and helpful. Room size
Negative section of review
Location not so easy to find
Brighton & Hove, United Kingdom
Positive section of review
Very clean, lovely decor
Negative section of review
Nothing!
Positive section of review
Really cosy location 👍
Negative section of review
Real nice scenery 👌
Positive section of review
location , breakfast
Negative section of review
facility dated