1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very comfortable and clean room on the top floor, no noise disturbance from other hotel guests. Ideal location. Friendly staff. Free parking. We would very much recommend Top Joe's Townhouse to everyone!
Positive section of review
Cheap, basic, but functional room. Ok for me for a quick overnight stay, but I would never dare bring the wife here. No food available, but decent pub food just across the road.
Negative section of review
I booked 2 single rooms as my brother is an Olympic standard snorer. They didn't have 2 rooms (a leak?), so we ended up sharing. I got virtually no sleep and the TV wasn't even working to console me. I've added a brief video - you'll need the sound! Possibly unavoidable, but despite a couple of emails no sign of a refund for the second room - not even a reply to the email. At the checkout the hotel told me it would need to go to their accountant??!! Really??!! Will update if it eventually turns up.
Positive section of review
Great location, food was well cooked and plentiful. The cooked breakfast had a large choice of options. Cosy atmosphere.
Negative section of review
Can't fault them on anything.
Positive section of review
Beautiful 15th C farmhouse renovation, extremely comfortable beds, phenomenal breakfasts and hosts.
Positive section of review
Fab cottage. Plenty of space, warm comfortable and clean. Hosts were very welcoming and helpful
Positive section of review
the kitchen was great and the kitchen staff are extremely friendly and excellent
Negative section of review
we were not told about no toilette trees. we asked at reception. the manager said he would get us some but never did. the bathroom was very small and could only just get into the shower
Positive section of review
Nothing whatsoever. Horrible place and dangerous area of West London.
Negative section of review
Awful and rude staff, full of irony. No respect whatsoever towards me - they were looking down on me from the moment I told them I am from Greece (we all know that Greece is a bankrupt and failed state so I suppose they thought I was not a reliable customer). Dangerous and shady people hanging out at the lobby, open area, coffee and restaurant place of the hotel - I felt I wasn't safe.
Newcastle upon Tyne, United Kingdom
Positive section of review
It was very convenient for what I needed it for,
Positive section of review
Location excellent
Negative section of review
I am not very technical. Would have liked Manual for TV, as kept saying Ariel not connected so couldn't watch terrestrial TV. This is not a complaint just a observation
Positive section of review
N/A
Negative section of review
The Quilt was filthy dirty