1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A haven on a long journey. Lovely room and a very comfortable bed. Friendly and welcoming staff and a wonderful breakfast that set us up for the day. Thank you we will come again and bring our dog.
Arley, United Kingdom
Positive section of review
Lindsay could not have been more brilliant with her communication.. it was me who got in a muddle, and even then, Lindsay put herself out of her way to help us.
Negative section of review
Nothing not to like here. Outstanding, we will come back. Thoroughly recommend. 5 🌟
Positive section of review
Well appointed and clean. Check out was at 10 but we wanted to leave our bags until our train was due so they just let us check out later which was great
Positive section of review
Comfortable bed, big bedroom with views over the loch, good location with parking, on-site restaurant, staff very friendly. Good breakfast.
Negative section of review
Very feeble shower - bedroom in need of upgrade, limited hanging space or storage, rather expensive
Positive section of review
The room was very quiet and the bed was super comfy. We were upgraded to a roof terrace which was a lovely touch!
Negative section of review
The tea & coffee machines were not good at all - Luke warm and small cups. Would have preferred drink making facilities in the room. New Road also has a closed down hospital building opposite the hotel, which wasn’t a great view from the roof terrace.
Positive section of review
Perfect location-the garden (where you can have breakfast in nice weather) is next to the Castle moat.
Positive section of review
It was bright & airy, quite clean
Negative section of review
Chairs are a bit shabby, the tv remote didn’t work properly
Saltburn-by-the-Sea, United Kingdom
Positive section of review
Cleanliness facilities location
Positive section of review
It's closeness to heathrow
Negative section of review
Paid parking
Positive section of review
Bathroom needs mirror.