1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff who manage these apartments are superb- so helpful and welcoming. They keep in touch, check everything is going ok for you and provide clear instructions to collect keys/ deal with any issues or questions- and they are all super friendly. We greatly appreciated that. We also met cleaning staff and handy person- both lovely warm and professional people. You can book with this organisation with confidence.
Negative section of review
I think the fridge is due to be replaced as it over freezes everything including chilled items. Maybe a couple of small side tables in the lounge would be useful to put drinks on would be useful but we managed with the firm dining chairs.
Positive section of review
A place I recommend to those in transit, close to Luton airport terminal (10 minutes walk). Clean and with non-stop reception service.
Negative section of review
Quite limited options for dinner, and for our flight, scheduled at 6 in the morning, we did not have the opportunity to have breakfast, although it was included in the room price, because the restaurant opened after our departure.
Positive section of review
The food was excellent along with the service from the staff, the room was great with such a lovely view out over the river.
Negative section of review
Nothing, my stay was perfect.
Positive section of review
Fantastic location and parking. Amazing views. Lovely furniture in the bedrooms
Negative section of review
Generally needs updating of some fittings and equipment. The ensuite shower didn't drain well and the dishwasher didn't clean mugs. No toilet roll holder in the bathroom or riser rail. A deep clean too to descale. Key safe marking had worn away.
Positive section of review
Everything was magical! We didn't want to leave the house, we loved it.
Positive section of review
The staff were excellent, amazing people. Thank you
Positive section of review
Great breakfast, lots of options and very filling!
Negative section of review
It was all great!
Positive section of review
Staff very helpful room was dated but clean
Negative section of review
Hotel staff helpful hotel clean breakfast very good
Positive section of review
Bright and clean and comfortable
Positive section of review
Location and views
Negative section of review
Enjoyed it all