1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
After weeks in hotels, this was like coming home. So well looked after by Alan and his staff, with the experience of a farmstay, and the professionalism and love of a chef to cook for us each evening. And a valuable advocate of things to see and do around the area
Royal Tunbridge Wells, United Kingdom
Positive section of review
The staff were outstanding if not a little short on the ground. The parking is a real bonus just a minutes walk from the hotel. Breakfast was lovely. The room was spotless couldn’t fault a thing
Negative section of review
I think cappuccinos, lattes etc should be included with the breakfast. Even though there were two bars because of lack of staff the one near reception was never open. Should be a telephone in the room to contact reception
Positive section of review
Historic setting Beautiful location next to the lake and old kitchen garden Entry to Castle included Able to walk in grounds in the evening Dining room overlooking the Castle
Negative section of review
Nothing
Positive section of review
We had an amazing stay. It was very homely and comfortable. Beautiful views of the see. Comfy beds and great shower
Positive section of review
The location is very good, 10 min walk until the beach
Negative section of review
Not so clean: spiders webs and spiders, dirty dishes, the kitchen hood didn't work, the heater was not turned on when we came (was very cold). No towels, only half toilet paper, no shower gel. Very small rooms, very small beds. The photos from Booking do not reflect the reality. That pool was closed in May 2024
Positive section of review
Standard huge airport hotel - you know the score
Negative section of review
Was that the sound of underground trains rumbling under the building...?
Positive section of review
Owner behaviour and kitchen facilities
Negative section of review
Bathroom was not near by the room
Positive section of review
I just said many thanks for helping me
Negative section of review
Everything is fine
Positive section of review
Clean, home from home
Negative section of review
Nothing
Positive section of review
Quiet location
Negative section of review
Tv and decking was unstable
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