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Positive section of review
- excellent location - comfortable bed - on each floor there is a drinking water dispenser and free half-liter bottles - coffee/tea maker in the room with reserves and tea bags - they have a lounge with free coffee, water, carbonated drinks, fruit and free snacks, where you can stay, for example, during your free time or after check-out, without needing the room card to enter there - there is the possibility to leave your luggage at the reception after check-out
Negative section of review
- the continental breakfast, poor and the refill very slow. I found in the 2 mornings either the juice containers or the coffee containers or the platters for sausages (only a kind of prosciutto cotto ham) and cheese (all the same assortment), those with croissants or empty baguettes and it was necessary after a while to we request that they be refueled. More attention is needed from the staff to these aspects. If you want to serve a hot breakfast, you have to pay 19 Lire - there is no refrigerator in the room - the windows are fixed, the room cannot be ventilated - no cleaning was done and towels were not changed at all during the 2 days of stay - the bells that can be heard from St Paul's cathedral I stayed 2 nights from Friday to Sunday and, unfortunately, on the night of Friday to Saturday the bells of the cathedral, which is in the immediate vicinity, could be heard all night. The bells marked not only every hour of the night but also every half hour, and even rang at three quarters of an hour; fortunately, the same thing did not happen on the night from Saturday to Sunday, then the bells rang only in the morning, around 7 o'clock. Therefore, I don't know exactly according to what rules the bells ring, but when they ring all night they are very disturbing, even and with earplugs - when we did the check-in and paid for the room, 50 pounds were withheld for the payment of the room as a guarantee for possible damages during the stay so it's good to have them with you a mention: the hotel is currently under renovation and you enter the hotel through a secondary, side entrance, not the main one
Positive section of review
The hotel is well situated on the riverbank. Breakfast and dinner were of a high standard and the waiting and kitchen staff could not have been more helpful in adapting dishes to suit dietary needs. A pleasant bar with a good selection of local beers.
Negative section of review
The lack of carparking facilities was a slight, but not insurmountable problem. Vehicles could be left in a nearby carpark and moved to the riverbank closer to the hotel when parking restrictions were lifted
Positive section of review
Excellent location to Harrogate Town and bar and restaurants. Room well heated on arrival, clean and bed very comfy indeed.
Negative section of review
Bathroom very small, for one night, not an issue but could be for longer stays.
Positive section of review
Friendly staff, amazing location and view, good bedroom and bathroom, tasty breakfast
Negative section of review
Some noise from the corridor and bar below
Positive section of review
location and very good value. Very clean and comfortable.
Negative section of review
details - only one coat hanger in wardrobe, shampoo and conditioner but no body wash in shower, lighting in bathroom dim
Positive section of review
Nice owner, very clean and comfortable. Tasty breakfast.
Negative section of review
Right next to a pub which was pretty noisy into the small hours. It was a Friday night.
Positive section of review
Property was spotlessly clean excellent location
Negative section of review
Nothing to dislike
Positive section of review
The shower and bathroom facilities were loverly.
Negative section of review
The bed was two singles pushed together so in the middle of the night it started to separate and my leg got caught in between so slept funny and woke up aching.
Positive section of review
The location was fab right in centre
Negative section of review
Beds were rock hard. Beth room was very dated and dirty. The complementary shampoos were all half empty. The room to relax in on the evening was not welcoming at all glasses sat all night they were never collected. We had a deluxe room which was very basic . Breakfast was cold by time we got managed to get through queues
Positive section of review
Everything was ok