1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Was very sceptical of staying at this place due to bad reviews… however there was absolutely nothing to worry about. Checking in went smoothly, a young man let us in and gave us our keys, shown us around and walked us to our room. The room was clean, smelt gorgeous, very spacious, little kitchen area, large TV (that was not working) and a huge comfortable bed. Shared bathroom was clean, and shower gel and soap available to use.
Negative section of review
Stairs were very steep, so if an elderly person visited I think they would struggle getting up/down the stairs. Our room was right near the main road so very noisy due to busy all night. TV didn’t work, no satellite working so had to watch a movie on our phone.
Positive section of review
The central location is great and despite this our room was quiet. It is spacious, wonderfully clean and comfortable. The staff were refreshingly friendly.
Negative section of review
The only issue was a poorly flushing toilet. Hardly a deal breaker though.
Positive section of review
This is a historic house and had many original features. The rooms were very comfortable in a slightly dated way. The roll top baths were great.
Negative section of review
The glitzy bar didn’t suit the rest of the decor and the bar stools were uncomfortable.
Positive section of review
Excellent staff at breakfast .Had gluten free bread but not good quality
Negative section of review
Gluten free options .
Positive section of review
Restaurant food was excellent. Staff were well trained.
Negative section of review
The first room we were given had no working power sockets. No phone charging, tv, kettle etc. We ended up having to re pack and move rooms at 11pm. The next morning, in the upgraded room, the shower did not work. It was eventually 'fixed' but using it was the most complicated process that had to be demonstrated to us. Never has using a shower been so ridiculously difficult.
Positive section of review
Tha loxation was perfect for the purpose of our journey
Negative section of review
We were kept awake by the very loud music coming from the Backstage which went on till 3.30am
Positive section of review
Breakfast was terrific. Owner very congenial.
Negative section of review
Stairs but I don't think it could be different. I asked a question before arrival about laundry services which wasn't answered.
Positive section of review
Lovely spacious room with x2 double beds
Negative section of review
Only 1 lift to level 3
Positive section of review
Comfortable and clean
Negative section of review
Check in to late and checkout to early