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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location on the main thoroughfare, and close to a great pub and indian restaurant for food. Plenty of parking at the rear of the hotel in a main car park. Staff were very helpful and friendly, and couldn't do enough to assist. Bed large and comfortable in family room, resulting in a good nights sleep.
Negative section of review
Rooms feeling tired and bathroom was small and felt old. Lack of 3 pin UK plug sockets, I only had access to a single plug during my stay in my whole room which hampered my ability to charge phone and laptop together. Lamps and bedside plugs ran off round pins rather than modern flat pin plugs which will prove challenging for most visitors.
Positive section of review
Really nice hotel. The room was large, but the bathroom and especially the shower were huge. Everything seems quite new (in 2024) and the design for some of the details is beautiful. The elevator is very annoying. I don't know why it moves so slowly. Probably to encourage everyone to use the stairs :)
Positive section of review
The reception staff were really friendly and welcoming. I had a Juliette balcony with sea views and views of the pier. Short walk from pubs, cafes and shops. Lovely king-sized bed and snow white bedding. All in all a very pleasant stay.
Negative section of review
Only one thing. Would have liked a rail in the shower to hold onto and a bath mat. Being elderly I would have felt safer.
Positive section of review
This was one of our favourite hotels before Covid, and it still is!. The hotel is of a good standard whilst still being comfortable and homely. The staff are very obliging, helpful and friendly. We shall be returning,
Positive section of review
Great details, key instructions and communication about the property and surroundings. Really impressed with the place, spacious, relaxing, great decor and everything you need. Lovely short walk into city centre
Negative section of review
Everything was great
Positive section of review
Cosy and modern little studio. Clean and comfortable bedding, soft towels. Conveniently located, close to Bath and Bristol.
Negative section of review
The stairs to the bedroom are very narrow.
Positive section of review
Everything was great. Nice bright room overlooking garden. Good food and nice ambience. Helpful staff.
Positive section of review
Great sized room in a good part of London. Pleasant breakfast with lovely staff.
Negative section of review
No problems at all.
Positive section of review
Love the room and the housekeepers where very helpful
Positive section of review
Location
Negative section of review
The whole booking process. Cant cancel once booked whatever the circumstances. Paying £100 security deposit makes you apprehensive all you stay. Waiting for that to come back......