1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room was pretty spacious for an airport hotel. The toilet’s shower head water pressure was awesome! Location was about 15 mins drive from Edinburgh Airport. Complimentary shuttle to the airport from what we understood although we did not need this since we rented a car.
Negative section of review
The concept of the hotel was like a bar - dark vibes with little lights at the lobby and corridor. However it is a concept and it does not mean that it feels unsafe - please don’t misunderstand! May not be comfortable for some guests in terms of the concept especially if one has poor vision. The toilet was relatively clean but the counter top seemed slightly sticky - perhaps a rushed cleanup due to large volume of guests.
Positive section of review
Very clean and tastefully decorated bedrooms. I liked that check in wasn’t a big deal..just a quick signature and handing over the keys. Thank you Southernhay. I would definitely recommend this guest house
Positive section of review
We were given an upgrade for free to an amazing room with full sea views. The lady on reception was wonderful, really attentive and friendly
Negative section of review
Nothing! All was fabulous!
Positive section of review
Lovely Clean and Spacious Family Room, very nice and friendly and tasty breakfast. 😋
Positive section of review
The location and friendly staff only gets positive points.
Negative section of review
The room is too humid, which is why there is a lot of mold on the walls. The smell of mold is very strong, it is not possible to open the window. There is also mold in the bathroom, the shower head is rusty. One blanket was given for two people, the first night we didn't get an extra blanket, luckily we got an extra blanket for the second night. I'm not a picky person, but this experience was very disappointing.
Positive section of review
Good location in the city center and close to station
Negative section of review
found dust and hair on the bed… Noisy when fridge works
Positive section of review
Good location central to our visit
Negative section of review
We were both badly bitten during the night by something in the room and my partner has very bad reactions to insect bites so not good have complained to Hotel director but have had no response.
Saint Helier Jersey, United Kingdom
Positive section of review
Location & the people
Negative section of review
It’s a little dated
Positive section of review
No brake fast
Positive section of review
Location
Negative section of review
Room