1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great hotel, been a few times but not been in 6 years! The hotel is lovely, the food lovely and the staff lovely! Also treated myself to an hour long spa treatment, facial and head massage, bliss!
Negative section of review
Has the unfortunate experience of finding a disabled toilet in the leisure area in a right mess. Went to use it and the floor and toilet seat were covered in poo. Staff were very very apologetic and obviously had it cleaned immediately.
Positive section of review
It’s cheap and cheerful very good experience good for night out with friends
Positive section of review
The location is fantastic, the staff are wonderful and the room was great
Negative section of review
Nothing it was all great
Brighton & Hove, United Kingdom
Positive section of review
The receptionist at check in was very helpful and kind.
Negative section of review
The carpets could do with some cleaned, they are full stains and looks undesirable, the room was gloomy and it is way to expensive for what it is.
Positive section of review
Perfect location and lovely view
Negative section of review
Couldn’t get any channels on tv, shower not ideal as bath stopped you getting close enough.
Positive section of review
Central and breakfast was good
Negative section of review
Quite outdated
Positive section of review
Staff nice and helpful
Newcastle upon Tyne, United Kingdom
Positive section of review
Staff and cleanliness
Negative section of review
Food - private part set menu extremely poor quality and no choice. Bedroom up above private function suite - separate weddings on each night - could hear music after 12 midnight. Should not have been allocated this room when private functions were on.
Positive section of review
Good sized rooms.
Negative section of review
Impolite cleaning staff; room not cleaned by 3:30 pm - cleaning staff implied that my return to the room at that time was inconvenient for their cleaning planning.
Castle Donington, United Kingdom
Positive section of review
Location
Negative section of review
Price Food