1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
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Positive section of review
Good location for our needs. Close to train services and restaurants we were dining at. Plenty of other dining options available nearby if we needed them. Comfortable, clean rooms with kitchenette and ensuite bathrooms.
Negative section of review
Only two things. 1) There is no lift. Not a problem for able-bodied, fit folks but a little more problematic for my parents who are less mobile and had to manage the stairs. 2) Heat - the rooms were too hot. Could not get the aircon to switch to cool. Only heat and fan options and temperature set much too high.
Positive section of review
Easy to find and breakfast included in cost. Good selection but cooked breakfast was cold before I managed to eat it.
Negative section of review
Difficult to navigate corridors with confusing signage. Room was ok but size of a single rather than a double with single headboard and double bed pushed against it - bed moved whenever it was knocked. Pillows were hard and uncomfortable.
Positive section of review
Staff are lovely here. Very friendly and welcoming and happy to accommodate any needs
Negative section of review
Rooms are basic but clean and have kettle etc. it was very cold though and we needed extra plug in radiators
Positive section of review
Perfect location. Excellent hotel with friendly helpful staff
Positive section of review
Great location - right next to stables & gallops
Positive section of review
It’s location, breakfast service and food excellent
Negative section of review
Even by London standards I think the bar prices were ridiculously high and for the city they close very early
Pateley Bridge, United Kingdom
Positive section of review
Breakfast wonderful
Negative section of review
Stairs to room also room very small
Positive section of review
Breakfast was nice
Negative section of review
Hotel very tired looking, thread bear carpets. Dirty skirting boards. Tiles on the bathroom floor cracked. Felt place needs a major make over. Also check in time on booking form 1400, turned up at 1440 and was told check in didn't start until 1500. However, there was a notice on the check in desk that check in was 2pm. The girl checking me in just said " oh we don't use that, check in is 3pm " Photos show's the place Clean and tidy, we didn't find that.
Positive section of review
Car parking
Negative section of review
Little over priced
Brighton & Hove, United Kingdom
Positive section of review
Everything
Negative section of review
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