1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Absolutely loved the executive room. bathroom was absolutely beautiful and huge!! Food in treetops restaurant was beautiful and tasty. Lots of choice aswell. We always come to this hotel every year.
Negative section of review
Breakfast room could do with being updated.
Positive section of review
Lovely friendly and exceptionally helpful staff, the breakfast was first class, absolutely delicious. The bed was super comfortable and the shopping facilities were super and a lovely surprise!
Negative section of review
Road noise was the only issue, this due to proximity of busy road. However, it did prevent me going to sleep.
Positive section of review
Close to KngsX which is why it was booked Room and ensuite small but functional - it is fine for laying down your head to sleep
Negative section of review
On arrival I was told I could have a twin instead of the double, which was available, if I paid more money- not good, helpful or nice
Positive section of review
Loved the position of hotel, cleanliness and friendliness of staff. Breakfast was great. Room sizes were great.
Negative section of review
Bedroom no. 5 had the most uncomfortable beds. Could feel the springs through the mattresses and turning over in bed it creaked and groaned. There needs to be safety rubber mats for inside bath when showering.
Brighton & Hove, United Kingdom
Positive section of review
Lovely room. The view wasn't great but we hadn't paid for a sea view.
Negative section of review
We had a drink in the bar and were given popcorn, which we assumed was complimentary but we were charged £5 for that or for service, certanly more than the wine list indicated.
Positive section of review
Super simple and chill to use. Visit here frequently. Staff very friendly
Negative section of review
Unfortunately on this occasion there was an ant problem (room 009 in basement) and they couldn’t move me as they were booked. But they only offered £10 as a refund which is a shame considering I’d had ants crawling on me all night.
Positive section of review
A pleasant stay as always, lovely location, great staff and decent food.
Positive section of review
Great location, friendly staff and amazing service.
Negative section of review
It was great experience that met all our requirements.
Harrow on the Hill, United Kingdom
Positive section of review
Very stylish apartment, great TV. Easy check in.
Negative section of review
The mattress was pretty bad.
Positive section of review
Excellent location to Liverpool ground
Negative section of review
It was a bit outdated, could have been cleaner. also said breakfast included but no mention of a shared kitchen!